Stevinson Toyota West

Bob Ellis was very helpful in getting me the best price for a new Prius and also getting me a very fair price for my trade in. He never once tried to talk me into getting a higher priced model. Bob was h for a new Prius and also getting me a very fair price for my trade in. He never once tried to talk me into getting a higher priced model. Bob was helpful in getting me the extra things I needed for the car. Shane showed me the different ways to finance the car and got the lowest payments. He also made it a point to come over and say HI when my wife and I stopped in a couple of days later. Reese in the parts department was very helpful in showing me the parts I could get for the car. He also took the time to show me how the stone guard went on when I was having trouble. I will recommend this store to anyone who is interested in buying a new or used vehicle. Regards, Lou More

We went to Stevenson Toyota, Lakewood looking for a Rav 4. Tony Salazar was the salesman that greeted us and in the end we were very glad he was the one we dealt with. He showed us several options of the 4. Tony Salazar was the salesman that greeted us and in the end we were very glad he was the one we dealt with. He showed us several options of the Rav 4. Tony seemed very knowledgeable when answering all the questions we had in helping us choose the model best for us. We decided on the package and color we wanted which he had to search for. In just a few days he called with the 2011 Rav 4 ready for us to see. It was exactly what we wanted and we bought it that night. We all quickly agreed on a price that felt reasonable with out any game playing or running back and forth to a manager. The whole process was fast and efficient. Tony helped us both feel comfortable with our decision and at ease with the pricing. We have purchased cars from Stevenson Toyota and Lexus in the past with positive outcomes each time. When we are ready for a new car Stevenson will be our first stop. More

It was a great experience. I ended up with a great car at a good price. Ray was very helpful in getting me what I wanted. Being my first time buying a car, he explained everything to me in great detail at a good price. Ray was very helpful in getting me what I wanted. Being my first time buying a car, he explained everything to me in great detail so I had a clear understanding of what I was getting. More

We had a very good experience buying a 2010 4 Runner from Stevinson Toyota. Our salesman, Raymond Saccomano, was very professional and patient with us, giving us the info we needed, and allowing us time and Stevinson Toyota. Our salesman, Raymond Saccomano, was very professional and patient with us, giving us the info we needed, and allowing us time and evaluation to make our decison. Completing the purchase through the finace department also went very well, and overall this was one of our best car purchase experiences. More

Jeffrey was a delight to work with. He is friendly, extremely competent and listened well to my vehicle requirements and preferences, and as a result he found the perfect car for me. I have rated my s extremely competent and listened well to my vehicle requirements and preferences, and as a result he found the perfect car for me. I have rated my salesman very highly because I was treated fairly and respectfully. Jeffrey assured me that any future service needs that I have for my vehicle will be taken care of to my satisfaction, and I am confident that he will take a personal interest in assuring so. Because of my confidence in Jeffrey, I will not hesitate to purchase another car from this dealership in the future. Jeanne Johnson More

We searched for 4-6 weeks for a Toyota dealer and a salesperson who understood our wants and needs in a vehicle. We found both at Stevinson in Tony Salazar. Tony was friendly, professional and most o salesperson who understood our wants and needs in a vehicle. We found both at Stevinson in Tony Salazar. Tony was friendly, professional and most of all a great listener. He really listened to our desired options and price point. We started our relationship via phone calls and emails regarding the options we wanted on the Highlander and the desired color. We orignally wanted the 2010 SE in pearl white. Very difficult to find new. Tony searched everywhere to find one with the options we wanted. He did it. But while we were at the dealership we noticed a new color combo that we had not seen before on a 2011 SE. Dark crimson with black leather. We loved it. While waiting for our trade-in to be evaluated, we decided to drive the red RAV4 sport I had been admiring just for fun, since my lease was coming due soon. Loved it as much as my husband loved the Highlander. Tony Salazar negotiated an awesome deal for us so we bought both. The experience was truly painless. Tony Salazar is all about customer service- finding a vehicle that fits your wants and needs as well as price point - not pushing a sale. Our whole family loves our new Highlander and RAV4. We will buy our next car from him as well. If you need a car ask for Tony. More

Tony Salazar listened to my wife's and my questions and answered all questions professionally and honestly. There was no pressure sales tactics used , this made the biggest impression on me and my wife to answered all questions professionally and honestly. There was no pressure sales tactics used , this made the biggest impression on me and my wife to buy at Stevenson Toyota. It is my belief Toyota will continue to be one if not the leading manufacturer of better designed and reputable automobiles. Keep up the good work. More

I came in to replace my Prius that had been rear ended. I had an amount quoted by the insurance co that they would pay. I wanted another hybrid, Sam Koslowicz found me a car that more than pleased me. It I had an amount quoted by the insurance co that they would pay. I wanted another hybrid, Sam Koslowicz found me a car that more than pleased me. It is perfect. Thank you Stevinson. I was pleased with my Prius so I returned and you came through for me. More

We have worked with Mike Mitchell for many years and our new Venza is the third vehicle we have leased from him. Our experience over the years with Mike has been exemplary. As a matter of fact, we have alw new Venza is the third vehicle we have leased from him. Our experience over the years with Mike has been exemplary. As a matter of fact, we have always done business with Burt/Groove Toyota for many years but changed to Stevinson because Mike works for this dealership now and we only wanted to work with him. We retained a cell phone number for Mike and gave him a call when we were ready to get our new vehicle and discovered his move to Stevinson Toyota. Mike has always been very fair and his follow up is great!! He always gets the answers to our questions in a timely manner and does his very best to make us happy. I would recommend Mike Mitchell to anyone who is looking for a new or used vehicle and I know that he will treat them fantastic! The General Manager of Stevinson Toyota was also available for us with some concerns in regard to the $350.00 disposition fee which we have never been charged and has always been N/A on all of our lease agreements over a 25 year period of doing business with Toyota. He assured us that he would follow up with us over this issue and made us feel a lot more comfortable even though we find this to be a negative business practice for such loyal customers as we are. This dealership has also gone above and beyond great customer service by inviting us to a new owner clinic which we plan to attend. Great Job and kudos to Mike Mitchell!! More

We were referred to Jeff Hsiung by a friend who called him a "straight shooter" which is exactly what we were looking for in a sales person. We found Jeff to also be very professional and friend him a "straight shooter" which is exactly what we were looking for in a sales person. We found Jeff to also be very professional and friendly and easy to work with. We purchased a vehicle from him and have already referred another friend to him. We may have been able to negotiate a better deal if we had pushed harder, but overall we were very pleased with our car buying experience! More