
Stevinson Toyota West
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 5,359 reviews
Questionable and not as friendly as should be I visited with Neil Firszt with a friend of mine over the weekend. Neil was not pushy which I did appreciated when looking at cars. However, whenever I visited with Neil Firszt with a friend of mine over the weekend. Neil was not pushy which I did appreciated when looking at cars. However, whenever I stated my opinion about a certain car to my friend who was looking, Neil always contradicted everything I said. Also, my friend went up to go to the bathroom and Neil asked me why I was making this process more difficult. I really did not appreciate that because the things I had been stating was to make sure we do research before buying a car, looking at reviews, etc. I don't feel I was making this more difficult, I was just being careful and cautious. He also told us the low front bumpers on cars are supposed to scratch the roads because of the plastic covering they have underneath it. Which is true about the plastic covering, but I disagree with his philosophy on that since I have a Toyota and have had to fix the plastic front bumper on mine from it being scratched. He was not the worst salesman by any means and he was approachable. However, I would not be able to confidently recommend him to someone who is looking to buy a car without feeling constant judgement and having someone question everything you're stating and feeling. More
First Toyota Graham initially contacted me about looking at, and test driving a new C-HR. My schedule didn't allow me to make an appointment, so I just stopped in Graham initially contacted me about looking at, and test driving a new C-HR. My schedule didn't allow me to make an appointment, so I just stopped in when I could. Graham was helping a customer but introduced me to Elias who assisted me. They were both great, as well as Josh in finance. I had a great experience and would definitely recommend them all. More
Outstanding experience & superior customer service Nelson did an outstanding job with our recent purchase at Stevinson. He offered no pressure tactics, he was very friendly and engaging, and very wi Nelson did an outstanding job with our recent purchase at Stevinson. He offered no pressure tactics, he was very friendly and engaging, and very willing to show us multiple alternatives when making our buying decision. Hands down this was the best car buying experience we both have had to this point. Bravo to Nelson and the entire sales team for this 1st rate experience. More
Great service! Ken Blum was very helpful and great to work with. He made the car buying process easy and pleasant! Would recommend working with him for your car bu Ken Blum was very helpful and great to work with. He made the car buying process easy and pleasant! Would recommend working with him for your car buying needs! More
Woo hoo-buying a new RAV4 hybrid! We said “thank you for your service” to our 2005 Matrix after test driving the RAV4 hybrid! It has everything we wanted, plus some fancy stuff we’ll l We said “thank you for your service” to our 2005 Matrix after test driving the RAV4 hybrid! It has everything we wanted, plus some fancy stuff we’ll learn to love ( heated steering wheel for one). Our mission was to find an awd vehicle with good clearance and great gas mileage as we live in the foothills west of Golden. I was set on a pearly white one, and Stevinson literally went the distance to get the only one left in Colorado! They were accommodating about trading in our Matrix too More
Nelson This is my second time working with Nelson. I list my first car from Nelson and I bought a 2019 RAV4 this time. He makes buying a car so easy and suc This is my second time working with Nelson. I list my first car from Nelson and I bought a 2019 RAV4 this time. He makes buying a car so easy and such a pleasurable experience. It’s possible he should be salesman of the year 🙂 More
Excellent Service I went to Stevinson Toyota West to find a used truck for my new business. Ryan helped me find the right truck quickly and was a pleasure to work with. I went to Stevinson Toyota West to find a used truck for my new business. Ryan helped me find the right truck quickly and was a pleasure to work with. He was able to answer all my questions, and the whole process felt transparent and easy. Brach made the financing process a breeze and didn’t try to upsell me on any services he knew I wouldn’t need. The service center seems like a well oiled machine and I plan on doing business with them again in the future. More
My favorite Toyota Dealership! I purchased a new Tacoma today at this dealership. They were great to deal with. They gave me a good trade in value and the whole experience was the m I purchased a new Tacoma today at this dealership. They were great to deal with. They gave me a good trade in value and the whole experience was the most efficient and friendly I have ever had with any car dealership. Frankie was a great salesman, Joe a great sales manager and Kendall the finance manager was very thorough, patient and great to work with! I can’t say enough about how special this dealership is. More
Rav4 Hybrid Buying Experience I custom ordered the Rav4 Hybrid XSE through Frankie - a difficult vehicle to find in stock anywhere. He showed exceptional communication and diligenc I custom ordered the Rav4 Hybrid XSE through Frankie - a difficult vehicle to find in stock anywhere. He showed exceptional communication and diligence in keeping me informed about the status of my order, ensuring the major vehicle options were included in my order, and responding to my questions about features and pricing in a timely fashion. I'd refer him to friends or family any day. More
Relaxed, no-pressure dealership This was by far the best experience I had car shopping this year. Jimmy was so nice and never once pressured me into anything, which was a nice change This was by far the best experience I had car shopping this year. Jimmy was so nice and never once pressured me into anything, which was a nice change from other dealers. He endeavored to answer all of my questions, understanding I hadn't purchased a vehicle in 14 years and thus had a lot of them! Highly recommend this dealership and Jimmy. More