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Stevinson Toyota West

Lakewood, CO

Overview
Reviews
Vehicles
4.4
5,355 Reviews
Call Dealership (720) 902-9966
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780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,355 reviews

April 07, 2025

Stevenson Toyota treated me with respect, fairness and kindness from the first text until we walked out the door with the Prius. I stayed with in my budget, never felt pressure to purchase anything else. More

by Greenman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayce
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April 06, 2025

I had an excellent experience with Stevinson West. They were incredibly busy but finished my service before they projected. Always a pleasure doing business with them. More

by Clint Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine
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April 06, 2025

Great service, flexible scheduling and good communication. The staff was friendly and accommodating and I felt taken care of. More

by pwolf217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Peckham
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April 06, 2025

We had a great experience purchasing our vehicle. John was a pleasure to work with and very professional. Noe was an amazing assist as well. I would highly recommend this dealership to anyone looking More

by benwentworth
Recommend Dealer
Yes
Employees Worked With
John LaRocca (5 stars)
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April 05, 2025

Over and over Stevinson Toyota is the worst place to take your vehicle for service. They go out of their way to make it an unpleasant experience. More

by almada1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Anderson
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Apr 16, 2025 -

Stevinson Toyota West responded

Thank you for sharing your feedback, and I’m truly sorry to hear about your repeated negative experiences with our service department. This is certainly not the level of service we aim to provide, and I understand how frustrating it must be to feel like your concerns aren’t being addressed. We take all feedback seriously, and I’d appreciate the opportunity to discuss your experiences further to understand how we can improve. Please feel free to contact me directly at your convenience, and I’ll do everything I can to resolve the situation. - Bill Benson, Service Manager, (720) 249-1512

April 05, 2025

Tony in sales is great to work with. He really listens to his clients and does everything he can to meet their needs. I was pleased to find out he is still there after I bought my curren More

by Cmbrantley
Recommend Dealer
Yes
Employees Worked With
Tony Salazar
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April 04, 2025

Tune up was pretty standard, but ended up with a huge ding in my car that wasn't there before. More

by Josephromero029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan (desk)
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April 03, 2025

Mallory was so incredibly patient and helpful while I figured out what exactly I wanted and how to make that happen More

by mtodd1491
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Drendel
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April 03, 2025

Had to return after repairs. Horrible customer service. Wait 5 hrs and still wasn't fixed. Will not return or recommend that dealership for any type of service for repairs. T More

by Taragon252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
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Apr 16, 2025 -

Stevinson Toyota West responded

Thank you for your feedback. I sincerely apologize for the frustrating experience you had. No guest should have to deal with repeated repairs and long wait times, and I regret that we didn’t do more to make things right. Your experience matters to us, and I’d appreciate the opportunity to discuss this further. Please feel free to contact me at your earliest convenience. - Bill Benson, Service Manager, (720) 249-1512

April 01, 2025

Excellent service amazing customer service and very comfortable place high quality service it’s very nice to have the opportunity to work with them More

by royalprestigerainbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Anderson
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