
Stevinson Toyota West
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 5,379 reviews
Great Experience and Service Tony provided great customer service and made the car buying process very easy. He clearly cared about making sure the customer was taken care of and Tony provided great customer service and made the car buying process very easy. He clearly cared about making sure the customer was taken care of and that everything went smoothly. He was very helpful and next time I purchase a car, I will definitely come back to him. Thank you! More
Adventure Purchase We were very comfortable working with Chris Little as he was very friendly and very patient in answering our many questions and helping us understan We were very comfortable working with Chris Little as he was very friendly and very patient in answering our many questions and helping us understand the options on the new RAV4 Adventure. More
Express Advisor - Melissa James Melissa was my Toyota Express Advisor when I brought my vehicle in for service. I have owned various Toyotas for many years, and have visited many dea Melissa was my Toyota Express Advisor when I brought my vehicle in for service. I have owned various Toyotas for many years, and have visited many dealerships across America. Melissa by far provided the best customer service that I have ever received in my life. She was absolutely outstanding. Her customer service skills are first class. She made me feel appreciated as a customer. And as a result, I definitely appreciate Melissa. She is 100% deserving of any raise, bonus, or accolades that she receives. Any time I need to bring back in my 2018 Toyota Tacoma for service, I only want to deal with Melissa. More
New RAV4 Hybrid purchase My experience with Stevinson and Graham Goguen was very positive. Graham found the specific model and colors I was looking for and was knowledgeable My experience with Stevinson and Graham Goguen was very positive. Graham found the specific model and colors I was looking for and was knowledgeable, friendly, and prompt in responding to all my questions. More
Working with Peter Simoneau at Stevenson Toyota West Dear Toyota, Working with Peter Simoneau has been a a wonderful experience for me this last few months. I was looking for a new vehicle for about Dear Toyota, Working with Peter Simoneau has been a a wonderful experience for me this last few months. I was looking for a new vehicle for about 2 1/2 months. I needed a car with the new backup and side view features as my back has been entirely fused this last year making it very difficult to turn and look for traffic. What I thought was going to be simple turned into a nightmare though, because the current popular seat designs caused my now inflexible back to go into severe pain. Most dealerships and salesmen got tired of me quickly. There was one man at Ralph Schomp Mini and Peter at Stevenson's (out of all the dealerships I'd been to) who kept trying to help me with my car/back problem. With a lot of trial and error and quite a bit of test driving, Peter helped me find out that the larger car seat of the Highlander was what would work for me. It was far from what I was envisioning purchasing at the onset of my new car quest. I was about ready to come down and purchase a Highlander there on June 22nde, when my son found one at Mountain States that had been a demo car in Breckenridge. It was a huge savings and Pete told my son he could not match their deal. I felt just awful after all the time that Pete took to help me find the right car. He is really a great employee that your company should cherish -- as I'm sure all your customers do. Sincerely, Randella Knight More
Great experience Everyone was friendly, helpful. It was a fast no issue buying experience. I would definitely go back and recommend them. Chris was exceptional and ver Everyone was friendly, helpful. It was a fast no issue buying experience. I would definitely go back and recommend them. Chris was exceptional and very personable. More
Helpful, low pressure, good car We went to Stevinson looking for a specific car. Ken approached us right after we arrived. That was great. We didn't need to search anyone out to help We went to Stevinson looking for a specific car. Ken approached us right after we arrived. That was great. We didn't need to search anyone out to help us. He found the car we were interested in and brought it to us. Answered all our questions or found the answer if he didn't know. We liked that. Overall smooth process. W purchased car. More
Great friendly, no-hassle process I really enjoyed working with Jimmy and the Stevinson team. From the sales to the financing process, everything was very simple. No hassles, no surp I really enjoyed working with Jimmy and the Stevinson team. From the sales to the financing process, everything was very simple. No hassles, no surprises, just the way it should be. Would strong recommend the team at Stevinson for a new Toyota. More
First Class Service Knowledgeable, low-pressure and straight-forward. First class service from start to finish. If you want to make sure you're getting a low-pressure sal Knowledgeable, low-pressure and straight-forward. First class service from start to finish. If you want to make sure you're getting a low-pressure sales person before you hit the dealership, call ahead and make an appointment with Jimmy. More
New car - no problem Friendly, knowledgable, speedy. Ryan is low key and chill. There were no high pressure sales tactics from the start. He explained everything and took Friendly, knowledgable, speedy. Ryan is low key and chill. There were no high pressure sales tactics from the start. He explained everything and took time to answer any questions I had. Ryan gave me ample time to think over the new purchase and provided exceptional customer service. I would 100% purchase another vehicle through Ryan again. Paul, the sales manager, was good and worked with Ryan and I to get to a point where all parties involved walked away feeling good about the transaction. Brach in finance was great as well. No pressure to purchase add-on items, yet knowledgeable to be able to tell me the ins and outs of every program they offer and why it is or isn't something I should purchase. He explained everything to me and allowed me time to view the documents I was signing. If I still live by Stevinson the next time I purchase a vehicle I will have no problems coming back to Stevinson Toyota! More