
Stew Hansen Dodge Ram Chrysler Jeep
Urbandale, IA
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Great car buying experience All the people that we worked with were awesome. I have had bad experiences at other dealerships. They listened to what I wanted and got me a great All the people that we worked with were awesome. I have had bad experiences at other dealerships. They listened to what I wanted and got me a great deal. They were very professional and were not high pressure. Felt like we were dealing with a lon time friend. More
Great experience with Michelle Dailitka Had a great experience at Stew Hansen Michelle Dailitka said she was going to get me the car I wanted and he did just that.. I will and would recomm Had a great experience at Stew Hansen Michelle Dailitka said she was going to get me the car I wanted and he did just that.. I will and would recommend her to all my friends.. stopped by only with the intention to look at new cars, but ended up buying. Michelle Dailitka was knowledgeable, helpful, and easy to work with! More
Wonderful customer service experience Every time I have been in I have felt very comfortable and very welcomed. I have purchased 2 cars and been in numerous times for service. Everyone w Every time I have been in I have felt very comfortable and very welcomed. I have purchased 2 cars and been in numerous times for service. Everyone was been wonderful to work with but Shad Clayton has always been extra helpful. I have called him on on a few occasions and he has been more that willing to answer my questions. Which is most appreciated. The best part I would have to say is that when I bring my daughter, since she is with me most of the time, everyone has been very welcoming to her and never acted like she was any type of problem!! These are the reasons I always recommend the dealership and Shad. More
Quick, easy, non stressful I was thoroughly impressed with the services of Stew Hansens, I plan to recommend any friends/ family as well as continue my services there. Michelle I was thoroughly impressed with the services of Stew Hansens, I plan to recommend any friends/ family as well as continue my services there. Michelle had exceeded all of my expectations and made purchasing my vehicle an easy and non stressful process. More
Great experience with 2 Jeep purchases I've worked with Shad for a trade in on an Acura for my first Jeep and then a trade in on that jeep for an upgraded Jeep. I like his low pressure sal I've worked with Shad for a trade in on an Acura for my first Jeep and then a trade in on that jeep for an upgraded Jeep. I like his low pressure sales technique and feel his opinions can be trusted. Also very knowledgeable. More
Great! I had a great experience at Stew Hansen and would return! I had a great salesman named James Reynolds and would go to him again! My fiancé and I have I had a great experience at Stew Hansen and would return! I had a great salesman named James Reynolds and would go to him again! My fiancé and I have bought 5 cars from Stew Hansen's and specifically from James Reynolds. I came in already knowing what I wanted and James found exactly what I wanted and made it happen for me. James knows a lot about the cars on the lot and can help with any question asked. James did not let us going to finance end his day, but he stayed until all of our financing was done and made sure we were comfortable and didn't have any questions. After having the car for a week James called and made sure I was still liking it and didn't have any questions. The only place I go to buy cars is Stew Hansen's and I will only go to James Reynolds! So far we have refereed many of our friends and family to Stew Hansen's and James Reynolds and everyone has been more than happy about the recommendation and the product. More
Great, attentive & personalized sales/service! I have purchased two cars from Shad and have felt that he had my best interests at heart and worked to get me the best car possible for the money. The I have purchased two cars from Shad and have felt that he had my best interests at heart and worked to get me the best car possible for the money. The only reason I didn't decide to buy from another dealership was because of my trust in Shad's great customer care! My last service visit was especially positive! The job was done well and quickly -- under warranty and still treated as though I was paying a lot! REALLY loves that they vacuumed and washed the car! Thanks!! More
my salesman went above and beyond to help me I had an amazing experience in a stressful time with what I believed would be a stressful decision and left very happy thanks to the friendliness and I had an amazing experience in a stressful time with what I believed would be a stressful decision and left very happy thanks to the friendliness and humor of the salesman I dealt with. More
THE worst dealership I have ever dealt with! A nightmare! I don't even know where to begin with the problems experienced. Took a deposit on the vehicle but didn't pass that on to the "finance manager" Didn' I don't even know where to begin with the problems experienced. Took a deposit on the vehicle but didn't pass that on to the "finance manager" Didn't have the car ready when I arrived to pick it up and since I drove 4 hours I ended up having to stay overnight. Didn't have the title for the car they sold me, didn't get it to me for 3 weeks which meant no use of the car. Didn't even give me the proper window permit to enable driving it. Didn't give me sales contract with my paperwork, had to mail it to me. Mailed my title to the wrong address. Ordered wrong part for trailer hitch, installed trailer wiring adapter upside down making it unusable. High pressure sales for extended warranty, even pointing out a fake security camera and telling me they were watching him so he had to keep trying to sell me it even though I declined it. That's just the surface. Worst experience ever and I buy a LOT of cars (I currently own 7) More
Had a great buying experience! I just bought a new town and country from this dealership through Steve Treptow. I got a great deal and I loved working with the people there. It wa I just bought a new town and country from this dealership through Steve Treptow. I got a great deal and I loved working with the people there. It was quick and easy and hassle-free! I would not hesitate to go back! I've bought cars at other dealerships and this was my best experience by far! I get to take my van back in for free car washes and oil changes. More