Stew Hansen Dodge Ram Chrysler Jeep | Page 25

I gave steve a call on Sunday with a questions about my truck and he answered his phone. I have had to use the service department a couple of times on my new truck and dylan always answers or calls right truck and he answered his phone. I have had to use the service department a couple of times on my new truck and dylan always answers or calls right back. Over all these two guys do everything i ask and have been very helpful. Not always a dodge guy but I buy at stews because of these two. 2 new trucks in 15 months. More

Bud helped us find the perfect vehicle. We wanted a SUV. We wanted something reliable and affordable. We left in a Certified pre owned 2007 Grand Cherokee. My wife loves her new Jeep. Thanks for the help Bu We wanted something reliable and affordable. We left in a Certified pre owned 2007 Grand Cherokee. My wife loves her new Jeep. Thanks for the help Bud! Once we selected the right vehicle we were given many financing options by Chad. We were able to get the payment that was affordable. Chad even let us pick when our first payment would be due. Thanks to everyone at Stew Hansen's for making this a great experience. It was nice to ace fun getting a new vehicle. More

I purchased a 2010 Dodge Caravan from Steven Amos at your dealership. Steve Amos was extremely helpful and interested in meeting the needs that I wanted in a vehicle. He was never pushy and never tried to ju dealership. Steve Amos was extremely helpful and interested in meeting the needs that I wanted in a vehicle. He was never pushy and never tried to just make a sale.I have, since my purchase have had some concerns with a droaning/vibration coming from the front of my vehicle usually on start up when engine is cold. I immediately notified Steve and he made an appointment for me to get my van assessed in the service depart.Chip Pearson was responsible for diagnosing the problem. He has been a wonderful service manager and has always been professional and never rude when I would call the department with my concerns. The service department made great effort in trying to fix the vibration and droaning sound, but it was not successfully fixed on the first two attempts.Jerry Bill then became involved in helping with making transportation resources available while my vehicle was under repair on the third attempt. Overall I will have to say that your service department and Stew Hansens Saleman (Steve Amos) has proved to me that your dealership does back up your products and continue to provide service with professionalism to your customers long after the sale has been made. Kutos to Steve,Chip and Jerry !!!!!! Rosa Wilson More

I had a great experience purchasing my care at Stew Hansens. My salesperson, Todd Pearson, was friendly, knowledgeable and patient with all of my questions. He helped me understand the difference bot Hansens. My salesperson, Todd Pearson, was friendly, knowledgeable and patient with all of my questions. He helped me understand the difference both pros and cons between the two cars I was deciding between. With his help I am extremely happy with the choice he helped me make! More

Incredibly friendly service, willing to work with us to find the right price, and was always willing to answer any questions no matter how small. I highly suggest Stew Hansens for a purchase of new or u find the right price, and was always willing to answer any questions no matter how small. I highly suggest Stew Hansens for a purchase of new or used. I know my father is going back there again to purchase another vehicle. Their lot is easy to navigate through and you can easily determine the used cars from the new. One thing we found other dealerships didn't clearly state in their layout. More

Sandy Hess, the delivery coordinator, was absolutely excellant to work with. I bought 6 additional accessories to add to my Ram and worked with her on all of them. She was wonderful to work with. She r excellant to work with. I bought 6 additional accessories to add to my Ram and worked with her on all of them. She was wonderful to work with. She returned calls when she said she would, always followed up, and took all the time necesssary to make sure all my questions were answered completely. Excellant, excellant lady to work with. More

Dylan was a service technician who helped my grandfather and myself not only get our 2009 Grand Caravan's recalled sliding doors fixed and the scheduled oil change, but he also got us a free wash, our leads and myself not only get our 2009 Grand Caravan's recalled sliding doors fixed and the scheduled oil change, but he also got us a free wash, our leads on our battery cleaned for a discount price (my grandfather has been doing business with the dealership for well over a decade) of nearly half off ($35 vs. the regular $70), and even replaced our rear windshield wiper that we had just purchased for another discounted price of only $13, vs the parts stores such as AutoZone and O'Reillys that do not list it, but retails for $18 normally. Hugh was the gentleman who got found us that discount and he was very polite and courteous with my grandfather. My grandfather was having trouble concentrating and he had Hugh prepare the check for him and it was a very kind thing to do. Later, I was out for a cigarette and wanted to look at the Challengers because my grandfather owns a 2009 Challenger R/T that is technically "my car". I met Izzy and he informed where I might find them. I went, look around, and saw a yellow SRT-8. I had always wanted to try it to see the difference. Izzy then introduced me to Bryan, who was a very funny and friendly sales associate. I asked him if it would be possible to try and drive the car to see the difference between it and the R/T version. He obliged and let me take it for a quick 5 minute drive. Obviously I didn't do anything crazy but I did test its quick acceleration, the high horse power, the torque and just the raw power of the car. He informed me that the next year (2011 I assume, perhaps he was referring to 2012, I could not tell) the motors would be upgraded to a 6.4 liter hemi as opposed current 6.1. He was a genuinely good person, and if I ever do need to do business at Stew Hansen's this is the person I would see immediately. In the end, everyone that my grandfather and I had talked and dealt with the entire day, even those who we only spoke briefly with, were as kind and polite as could be. I wholeheartedly thought this was the best customer service I had ever seen. More

I am a recent widow who had never purchased a vehicle by myself...Married 43 years and was left with a dieing car. I had been looking, test driving,and going from dealership to dealership...having one horri myself...Married 43 years and was left with a dieing car. I had been looking, test driving,and going from dealership to dealership...having one horrible experience after another. None of the other dealers understood or even seemed to care about what I was going through...then I saw a Stew Hansen add with several minivans listed. Alan Chicoine took my call and possibly thought "this woman needs help"...so he did just that. Alan was very helpful, and I purchased the minivan that was perfect for me. Sean King handled the financing aspect of my purchase. Could you ever say that the financing part of purchasing was enjoyable? Sean put me at ease and guided me through everything and I actually had a smile on my face when I left his office. If you are a single woman, or a widow, do not go to any other dealer in town! I wish I had gone to Stew Hansen when I first started my auto search...I would have saved myself a lot of heartache and headache. Thank you Stew! More

Our experience with Izy at Stew Hansen was wonderful. We had great customer service from the beginning of the sale to the end. He was friendly, knowledgeable and he listened to what we were wanting/needing had great customer service from the beginning of the sale to the end. He was friendly, knowledgeable and he listened to what we were wanting/needing in a vehicle for our new family that was quickly approaching. He wanted to sell us a vehicle with all the extras that we wanted and that he did. I would recommend Izy at Stew Hansen to my family, friends and co-workers if they were ever needing to buy a new/used vehicle. We are happy with our vehicle purchase and look forward to working with him again in the future. Thank you! Carlos Morales & Michele Clements Ames, Iowa More

Oscar was very helpful in showing me all of the features on the car. I had an event to attend in the evening, and they made a special effort to make sure the car was prepped and ready to go before I left! S on the car. I had an event to attend in the evening, and they made a special effort to make sure the car was prepped and ready to go before I left! Super job. Also, Sean King in financing was terrific! Thanks to everyone there for such a pleasant experience. More