Buyer beware: They will run your credit promise you a car then when you go to sign the deal car will MAGICALLY disappear and they will offer you an even more expensive car. BAITED...I was approved for car leasing on a 2020 Palisade that we picked out online, they confirmed it was on the ground and waiting for us, we drove 200 miles to make the deal happen. HOWEVER when we arrived they had sold the car the car right out from underneath us.Steve the Manager emailed me twice with two generic emails, i replied back expressing our disappointment. No apology, no explanation, nothing. Just ghosted our calls and emails for over a week. ONLY when i started leaving bad reviews towards them online THEN AND ONLY THEN did they reach out to us! I should also mention I now have 2 hard inquiries against my credit score thanks to stew and HOC. Thanks for that as well. My advice to anyone driving long distance to make a deal with these guys, is get it in writing before you leave house!
"Great Service on Oil Change/Tire Rotation"
We took our 2016 Sonata Limited into Stew's for an oil & filter change and tire rotation. Alyssa was my service writer and she handled the check-in with ease and was pleasant to work with. There was a slight issue with the tire rotation and I reached out to Alyssa and Troy (Service Manager), and the issue was resolved quickly and to my 100% satisfaction. They did things right! Thanks, Troy & Alyssa and the entire Stew Hansen's Team. Give them a try!!
"He was amazing and very helpful while talking via text to..."
He was amazing and very helpful while talking via text to the time he help me get my car. He took in consideration of what I wanted and my limit for payment.