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Stew Hansen Hyundai
Clive, IA
1,089 Reviews
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May 04, 2026
Congratulations to those who recently purchased from this dealership. Enjoy the 'honeymoon phase' while it lasts, because the service department is a nightmare. I brought my car in for a single issue and it dealership. Enjoy the 'honeymoon phase' while it lasts, because the service department is a nightmare. I brought my car in for a single issue and it was returned unfixed, plus several new problems. Management, specifically Steven Amos, seems to support this culture of untrained staff and poor workmanship. Honestly, a backyard mechanic would likely do a better job. Save yourself the regret and go elsewhere. More updates to come. More
by an9mous
Employees Worked With
Steven Amos, Jeremy Pulcher
April 24, 2026
Purchased my 26 Santa Fe calligraphy end of year 25. Notice my back rear tire drivers side had a noticeable X mark on the tire. Figured it would go away over time. At the time of purchase the dealership Notice my back rear tire drivers side had a noticeable X mark on the tire. Figured it would go away over time. At the time of purchase the dealership “adds” to all purchases a “AvantageCare” package. $200 bucks. This covers 3 oil changes and tire rotations. I took my car in for its first oil change and tire rotation and imagine my surprise when the tire with the X is still in the same spot! They did not rotate the tires and I have no proof they even changed the oil. Never purchase the AdvantageCare from Stew Hansens Hyundai. I will never take my vehicle back to a dealer that lies to its customers. More
by 1MadGma
Employees Worked With
Khalid Mohamed
February 17, 2026
We recently purchased a Nissan Leaf from Stew Hansen Hyundai used car dealership. After purchasing we noticed an issue and they immediately took the car back to fix it, despite us already having signed Hyundai used car dealership. After purchasing we noticed an issue and they immediately took the car back to fix it, despite us already having signed for it. We had also driven from Kansas City (2.5hrs) to get there originally. Elvis Islamovic was absolutely AMAZING! Not only did he continue to communicate with us after his working hours but he also took the time to charge and drive the car to us while on his way to Kansas City. He went out of his way to help us! He was so kind and extremely helpful! Thank you!!! More
by Maggie & Michael
Employees Worked With
Elivis Islamovic
February 07, 2024
A big thank you to Tristen VanderHeiden for ensuring another excellent car buying experience at Stew Hansen Hyundai! I’ve leased two vehicles from this dealership and decided to buy this time around. He another excellent car buying experience at Stew Hansen Hyundai! I’ve leased two vehicles from this dealership and decided to buy this time around. He was very quick to reply to my first inquiry about a car I was interested in and that was consistent throughout the couple weeks I took to decide what model I wanted to buy. It’s a big decision and I never felt pressured to rush into anything. Thank you also to Chris Weyer for speaking with me and answering my questions. When I finally found the exact car I wanted, it happened to be arriving at the dealership the same day I planned to stop in. Tristen and the service team rushed to get it off the truck for inspection and had it ready for me to take home that afternoon which was unexpected and appreciated! I’ve also had great experience with the service department when bringing my car in for routine maintenance over the years and I’m sure that will continue. If you are considering buying a car, I highly recommend Stew Hansen Hyundai! More
by AmyE
Employees Worked With
Tristen VanderHeiden
December 11, 2023
We had an excellent experience in purchasing our 2023 Santa Fe from Stew Hansen Hyundai. Matt, Drew & Tanner made everything easy. Since we live over 5 hours away we needed to get all the details buttone Santa Fe from Stew Hansen Hyundai. Matt, Drew & Tanner made everything easy. Since we live over 5 hours away we needed to get all the details buttoned down before we made the trip to DesMoines to purchase the car. The team was great to work with and made the whole transaction including our trade in almost effortless. We were in and out of the dealership rapidly so we could begin our drive south back to SE Kansas. Based on our experience, I unreservedly recommend this dealership. Everything was handled professionally. Car dealers can get bad raps, but the team we dealt with all get five stars. More
by DDDESQ
Employees Worked With
Drew Taylor, Tanner Westmoreland, Matt Conrad
October 23, 2023
I couldn’t be happier with Drew, Tristen and Team at Stew Hansen. I bought the vehicle I wanted and they handled the transaction professionally and with an unexpected level of courtesy. You have my business Hansen. I bought the vehicle I wanted and they handled the transaction professionally and with an unexpected level of courtesy. You have my business going forward and I’ll send all my friends and family your way. Great Job!!! More
by Tony V
Employees Worked With
Drew, Tristen
October 14, 2023
My mother had a check engine light come on her brand new car that she bought from this dealership 3 weeks ago. Luckily for her it ended up only being a gas cap issue, but the dealership decided to charge he car that she bought from this dealership 3 weeks ago. Luckily for her it ended up only being a gas cap issue, but the dealership decided to charge her 250 dollars for this fix (of tightening her gas cap). They then proceeded to question her about if she filled her gas tank before or if she used the right gas. Policy with any repair is to call the customer and confirm the problem and if they are okay with the charge for the fix. This dealership never did that, neither a call to my dad or mom, yet they claimed and wrote in their paperwork that they called my dad and confirmed it (my dad was farming and on a combine all day with no access to phone). This is the fourth Hyundai my parents have bought and they will never take it back to this dealership and if you are a female I would never take it to this dealership either as they will treat you a like you are an idiot and have no idea how to tie your own shoes. Super disappointing that companies this big still take advantage of their customers, especially the loyal ones. More
by daniel.halma
Employees Worked With
Service department
March 29, 2023
Thermostat stuck open on my SC no heat at all can't get a straight answer from service about if it's safe to Drive, after 4 calls I'm heading to the dealership to get answers!!!!!!!!!! a straight answer from service about if it's safe to Drive, after 4 calls I'm heading to the dealership to get answers!!!!!!!!!! More
by 031552
Employees Worked With
Emmanuel Valenzuela
February 05, 2023
Dishonest. Imcompetent. My Ioniq 5 spent more than 9 months out of service because their collision center was not supposed to have worked on it. They were not a Imcompetent. My Ioniq 5 spent more than 9 months out of service because their collision center was not supposed to have worked on it. They were not authorized by Hyundai to work on EVs but they did it anyway and did not disclose it before the car was taken there after a collision. After "repairing" the vehocle, the battery would not re-charge and the AC would not work. Another (actually aithorized) dealer in another state took the vehicle in December, 2022, and determined the issue was due to a BLOWN FUSE!. During these 9 months, no one at Stew Hansen offerred a loaner, compensation for the many expenses we inccured, or anything. Just a nightmare experience and will never trust in Stew Hansen or the Hyindai brand. More
by alex
Employees Worked With
Steve Amos
