
Stillman Volvo Cars
West Chester, PA
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991 Reviews of Stillman Volvo Cars
Courteous, friendly, thorough service Have been bringing my 2004 V70 Wagon here since I got it 2 years ago. Stillman Volvo keeps it running great and has very fair prices. Always pleasan Have been bringing my 2004 V70 Wagon here since I got it 2 years ago. Stillman Volvo keeps it running great and has very fair prices. Always pleasant service experience! Highly recommend. More
First Lease Experience We loved our Volvos but it was time to trade in our two older models for something newer. Since we were not very tech savvy, Denise McElhiney patientl We loved our Volvos but it was time to trade in our two older models for something newer. Since we were not very tech savvy, Denise McElhiney patiently explained all of the new safety features and the many options. She also guided us through the leasing procedure on our amazing new Volvo and made it fun and painless. We couldn't be happier and will definitely be back. More
Who knew buying a car could be painless? I would have bought a car years ago if I'd known it was going to be this easy and fun. I wanted a replacement for my 9 year old SUV so I called the de I would have bought a car years ago if I'd known it was going to be this easy and fun. I wanted a replacement for my 9 year old SUV so I called the dealership and made an appointment to test drive a car I'd seen online. Went for a nice long drive and kept waiting for the sales pitch and pressure, but it never came. Denise addressed all my important criteria, showed me some cool features of the car and then made me a very fair offer. I felt like I needed to see another car at a different dealership and Denise understood that perfectly. I took her card and had an appointment to see the other car but then changed my mind and decided I wanted the one I had driven. I sent an email to make another appointment with Denise and was driving home in my new car about 2 hours later. (It would have been quicker, but we took it for another spin.) I sort of wish I needed another car so I could do it all again. More
Perfect from start to finish! "The entire experience was exceptionally delightful. Denise McElhiney was our salesperson. She spent a lot of time with us answering our questions. "The entire experience was exceptionally delightful. Denise McElhiney was our salesperson. She spent a lot of time with us answering our questions. There was never any pressure. Denise was very patient; her explanations were precise, sometimes technical but always clear. She made sure we understood before addressing the next question. Due to our time constraints, we were unable to complete the process in one day - Denise took care of that by setting up a second visit. What was most surprising is that Denise handled the entire process....we are used to being handed off to a Finance manager, and a person who pressures us to buy what we consider useless optional protection plans, etc. Denise did make us aware of a few plans, but in a very low key and respectful manner. Usually a pleasant dealer experience is ""icing on the cake"", but Denise made us feel so welcome and comfortable that it was almost like the car was the ""icing on the cake"" (not quite, LOL, but you should get the point)." More
Great service!! Outstanding service when my 2015 XC60 suffered an unusual and sudden engine problem. The service was exceptional - troubleshooting and resolving the Outstanding service when my 2015 XC60 suffered an unusual and sudden engine problem. The service was exceptional - troubleshooting and resolving the problem and very open communication with me as the repair was underway. Talk about making lemonade from lemons - the folks at Stillman helped me do just that. I am very happy to have the car back and am completely confident in the work that was done. I highly recommend this dealership. A very happy customer! More
A pleasurable buying experience thanks to Denise I didn't want to spend a great deal of time on this transaction because I had researched the car thoroughly on the internet. I met Denise on a busy Sa I didn't want to spend a great deal of time on this transaction because I had researched the car thoroughly on the internet. I met Denise on a busy Saturday and she quickly provided me with a level of satisfaction that made me feel comfortable doing business. Everything proceeded quickly and I tool delivery on the next business day without any hitch...what more could you want....I am very pleased with the car and it's efficient delivery.....I would buy another car there when needed and have no problem recommending them to others....a good deal all around !! Bill G. More
The best experience for both service and buying I have been a customer for almost 20 years. My experience with them has been exceptional. From the first time I purchased a car to service. The pur I have been a customer for almost 20 years. My experience with them has been exceptional. From the first time I purchased a car to service. The purchase experience was relaxes and helpful. They worked with me to offer a fair price without trying to get me to purchase unnecessary add ons. My service experience over the past two decades has been great. They get to know you as a customer and offer all the amenities one would need while the car is being serviced. In fact, I was so impressed with their service department that when it was time to purchase my last car, I didn't even think about going elsewhere BECAUSE I didn't want to lose the exceptional service their repair department offered. I strongly recommend Stillman Volvo without any reservations whatsoever. More
AVOID STILLMAN DEALERSHIP- DISHONEST, UNREPUTABLE, Purchased S60 T5 Drive E 2015.5 on 8/31/2015 with no knowledge of the stop start motor until we drove the car in traffic after we had it a few week Purchased S60 T5 Drive E 2015.5 on 8/31/2015 with no knowledge of the stop start motor until we drove the car in traffic after we had it a few weeks. The test drive and explanation of the car never mentioned this nuisance of Drive E. We discovered everything from Volvo Customer Service but they have no power over the franchised dealers. They offered a trade for a 2016 all wheel drive at an exorbitant price which we could not accept. Very deceitfu in telling us they could permanently disengage the Drive E and bring the car in the next day. Verifying this info with Volvo Customer Service, it was prohibited to do this!!! Stillman said they have done many cars already! ILLEGAL BEHAVIOR - POOR CUSTOMER SERVICE. AVOID! More
Thanks Denise Denise McElhiney was a pleasure to work with. She helped us purchase a Volvo on the Overseas Delivery Program. She helped us through every aspect of Denise McElhiney was a pleasure to work with. She helped us purchase a Volvo on the Overseas Delivery Program. She helped us through every aspect of the transaction....from ordering...to the Sweden visit ...to the delivery. I recommend her if you want a painless car purchase experience. Jim and Denise More
Denise was Excellent I purchased my first Volvo CX60 from Denise McElhiney at Stillman and not only was she incredibly knowledgeable and patient with someone who needed a I purchased my first Volvo CX60 from Denise McElhiney at Stillman and not only was she incredibly knowledgeable and patient with someone who needed a lot of help with all the extra bells and whistles the car has, she was also extremely friendly and personable. Working with Denise has made the purchase of a new car a very smooth and pleasant experience. Denise represents her dealership elegantly with great knowledge, a personality that can make even the worst day a little brighter and a great sense of humor. She really cares about her clients and their wellbeing as well as about matching a customer with the products that are best for them. More