
Stillwell Ford Lincoln
Hillsdale, MI
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We were warmly welcomed by Christopher Finch II. He listened well to us as we tried to explain to him what we were interested in. He quickly showed us some vehicles that interested us. Then we talked listened well to us as we tried to explain to him what we were interested in. He quickly showed us some vehicles that interested us. Then we talked to him about them and told him we wanted a few days to think it over. When we went back in a few days, he answered our questions thoroughly about the possibility of leasing a vehicle. That is what we decided to do. When we went to pick it up, he was very courteous and helpful in finishing the leasing. All the people we worked with were very polite and helpful. More
I receive no less than excellent, top-notch service from Roger Karr, and all the good folks at Ken Stillwell Ford. I am a frequent, return customer and I highly recommend them to anyone for sales or servic Roger Karr, and all the good folks at Ken Stillwell Ford. I am a frequent, return customer and I highly recommend them to anyone for sales or service. thank you. More
Fair pricing, found the truck which was outlined by me that fit my needs, which included choice of color, seating, model, engine, interior configuration and a host of other requirements. that fit my needs, which included choice of color, seating, model, engine, interior configuration and a host of other requirements. More
Dealer did not have vehicle/ options I was looking for on the lot. They found one in just a few days. Sales process was low pressure, light, and fun. Dealer addressed all of my concerns and took care of any the lot. They found one in just a few days. Sales process was low pressure, light, and fun. Dealer addressed all of my concerns and took care of any issues. Also, they were very patient with my "over analyzing" of the vehicle. Finance process was fast and simple. I was able to take my new car home in less than 3 hours! I highly recommend this dealership and especially Josh Jackson in the sales department. More
My salesman Jeremy Taylor was very helpful, he went above and beyond to find the car we wanted. Jeremy was also very professional, I appreciated that, he always kept in touch with me. My husband and I are ve and beyond to find the car we wanted. Jeremy was also very professional, I appreciated that, he always kept in touch with me. My husband and I are very happy with the Escape, Jeremy was very helpful in explaining how to use everything. Chris Finch also went above and beyond to get me approved, very thankful, he is awsome! Thank You, Kim Zakrzewski More
Jim was very personable and down-to-earth. I felt like I was buying a car from an old friend. He quoted a fair and reasonable price in a friendly manner. He asked about additional items but didn't push when was buying a car from an old friend. He quoted a fair and reasonable price in a friendly manner. He asked about additional items but didn't push when I declined. It was a nice change from my typical used car salesman experience. More
After indicating interest in a vehicle by e-mail, I was contacted by the dealership the next day and they were very helpful. We then talked by phone to better identify my vehicle of interest. By the time I contacted by the dealership the next day and they were very helpful. We then talked by phone to better identify my vehicle of interest. By the time I made it back from a short trip, Christopher had identified several potential vehicles and was able to quickly answer all my questions. When I went to pick up my F-150 it was exactly what we had agreed to(even though it was a dealer trade) and he did a very thorough job explaining all the electronics. The vehicle and the buying experience both exceeded my expectations. More
From my initial contact with Christopher Finch II, the Sales Consultant from Stillwell Ford explained the process of my new car purchase clearly as he continued to do for the remainder of the time I was c Sales Consultant from Stillwell Ford explained the process of my new car purchase clearly as he continued to do for the remainder of the time I was considering buying a Ford. His manner was friendly and considerate. When I mentioned to him at one point shortly after my first few email conversations with him, that a family emergency had occurred he was thoughtful and let me know that he would wait for me to contact him. I consider this representative of a sales person and dealership who has their prospective buyers’ welfare as a priority rather than them making the sale. I did eventually contact him and made the decision to buy a 2014 Ford Focus SE. It was delivered to my home at which time one of their drivers explained some of the car's features. I was completely satisfied with the deal from start to finish and would recommend doing business with him and/or Stillwell Ford of Hillsdale, MI. More
I really liked the straight forward, dont beat around the bush attitudes. Jim has been great with getting a couple small things done for us. We got a better price than expected. Thanks a bunch, we would most bush attitudes. Jim has been great with getting a couple small things done for us. We got a better price than expected. Thanks a bunch, we would most definitely come back. More
I have purchased and leased vehicles from Roger Karr at this dealership since 1997 and have always been very satisfied with the way I am treated, the deals I get on the vehicles, and the friendliness of ev this dealership since 1997 and have always been very satisfied with the way I am treated, the deals I get on the vehicles, and the friendliness of everyone at the dealership. Roger always is able to find me exactly the vehicle that I want right down to the color. The service from sales and garage has always been top notch. I would definitely recommend this dealership and my salesman, Roger Karr, to anyone wanting to buy a new car. More