Stillwell Ford Lincoln

Stay away I'm sure this would be an okay dealership if you are buying a new car but I would still take it anywhere else if it needs work on. Now if your buying I'm sure this would be an okay dealership if you are buying a new car but I would still take it anywhere else if it needs work on. Now if your buying a used car I would stay away. I do not trust their technicians at all. When buying my used truck asked to have the tire monitoring system checked because of fault message. Was told by the dealer after being checked that the system was good it was just the over sized tires, come to find out after replacing the tires on the truck that the sensors that are in the tires were missing. So either they checked and saw that it didn't have any sensors in the tires and lied to me or don't know what they are doing. Then took truck in to have oil change done was told again that they top off all fluids including the DEF get the truck back they did not do fill that. So once again being lied to or their technicians don't know what they are doing. And finally had the truck in and found that my power steering cooler had been disconnected because the cooler was leaking. Now this truck when I got it only had 26000 miles on it. And they inspected it, so once again they do not know what they are doing as technicians and stay away. If you do buy something from them make sure you have a well trusted technician check it over for you no matter how many miles are on it and do not and do not trust them when they say they have done it. The sales staff only know what they are told so again I don't know where the disconnect is, in their technicians or if the sales staff/ management is told the truth and they just lie to the consumer. I will never do business with this company again and have been telling everyone I can to stay away. More

Fantastic Customer Care We flew from Mobile AL for a car and everyone was fantastic. Paperwork and car were ready to go when we got there. Rob programmed everything for us a We flew from Mobile AL for a car and everyone was fantastic. Paperwork and car were ready to go when we got there. Rob programmed everything for us and made everything easy! More

Used vehicle Great experience, was not rushed or pushed into anything I didn’t want. Roger karr was a great salesman and was upfront about everything he talked to Great experience, was not rushed or pushed into anything I didn’t want. Roger karr was a great salesman and was upfront about everything he talked to us about. More

great staff, good prices! Great buying experience, friendly staff. lots of used vehicles to choose from. Salesman very knowledgeable. Will tell all my friends about the dealer Great buying experience, friendly staff. lots of used vehicles to choose from. Salesman very knowledgeable. Will tell all my friends about the dealer ship. Thanks More

Great to do business with! Jeremy Taylor and Ken Stillwell Ford are great to do business with. Their customer service both before and after the sale are unmatched in the industr Jeremy Taylor and Ken Stillwell Ford are great to do business with. Their customer service both before and after the sale are unmatched in the industry. More

2007 f-150 Recently i purchased a 2007 ford f-150 from stillwell. We test drove it, checked out the car fax and everything was perfect. An hour after i purchased Recently i purchased a 2007 ford f-150 from stillwell. We test drove it, checked out the car fax and everything was perfect. An hour after i purchased the vehicle the check engine light came on. I took the truck to a familiar mechanic and he told me the timing chain and cam phasers were bad and that its a $2,500 fix!!! I called stillwell to set up a meeting to talk about this. They had me meet with the sales manager who told me that it was a very minor issue and it wouldnt be $2,500 to fix. He told me to come in first thing the next morning and they’d look at it for free. I came in the next morning, sales manager was nowhwere to be found, they told me i didnt have an appointment and so i waited for over 2 hours for them to tell me they cant do anything about my truck. After this i went to a different mechanic to get a second opinion and he said the exact same thing as the first mechanic(timing chain and cam phasers). So i just bought my first vehicle for $16,000 from stillwell ford and now im trying to save $2500 to get the truck fixed. Sidenote: both mechanics told me they were almost certain stillwell reset my dash lights before i purchased it because when they plugged my truck in there was a list of about 4-5 issues which doesnt just happen. More

A simple buying process. A great experience from start to finish. Natasha at Stillwell Ford Lincoln was thorough and knew how to close the deal. It was an in and out process, A great experience from start to finish. Natasha at Stillwell Ford Lincoln was thorough and knew how to close the deal. It was an in and out process, I couldn't be happier. More

Great Used Vehicle !!! Great used vehicle bought at a fair price. My salesman was friendly, helpful, and had excellent communication during the buying process. This was a lo Great used vehicle bought at a fair price. My salesman was friendly, helpful, and had excellent communication during the buying process. This was a low pressure easy buy and I appreciated the experience over other car purchases!! Thanks for the great vehicle and customer service!! More

My First Lincoln Jim Cole and I have worked for a few years on the process of owning my first Lincoln. He was patient, resourceful and accommodating to all of my speci Jim Cole and I have worked for a few years on the process of owning my first Lincoln. He was patient, resourceful and accommodating to all of my specific request. Thank you Ken Stillwell Ford Lincoln and Jim Cole for my black beauty MKC. I named her JOY! Carolyn Scholfield More

Rob Sayles was extremely helpful to this mother/daughter Rob spent time listening to our needs and concerns and helped us choose the best option for my daughter, who moved across the country to attend Hillsd Rob spent time listening to our needs and concerns and helped us choose the best option for my daughter, who moved across the country to attend Hillsdale College. He spent a considerable amount of time just going over and explaining each option with the pros and cons of each. He found the right car for my daughter and she couldn’t be happier. I couldn’t be happier with all the time he spent with us, making sure we had many cars and options to choose from. More