Stivers Ford Lincoln
Waukee, IA
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Worst four car dealers over 25 years Good salesman. Service very thorough. VERY bad vehicle inspection process. Several problems with car (2008 Edge) and will tell everyone NOT to go to t Good salesman. Service very thorough. VERY bad vehicle inspection process. Several problems with car (2008 Edge) and will tell everyone NOT to go to this dealership. More
7 vehicles from Stivers and not stopping there We have bought 7 vehicles, new and used, through Stivers and we aren't stopping there. We also take all of our vehicles to Stivers for service. Thei We have bought 7 vehicles, new and used, through Stivers and we aren't stopping there. We also take all of our vehicles to Stivers for service. Their sales and service are top notch. I would recommend them to anyone looking for a new or used vehicle. Thanks!!!!! More
Normal maintenance I had my oil change, tires rotated and vehicle check up. It was quick and ensured that I got back to work timely. I make the trip to Waukee even tho I had my oil change, tires rotated and vehicle check up. It was quick and ensured that I got back to work timely. I make the trip to Waukee even though I live on southeast side of Des Moines because the service is excellent at Stivers. More
Ford Focus Buying Experience Spencer is the best salesman that I have had the pleasure to work with. He listened to what I wanted, did not pressure me, and when I had a few issues Spencer is the best salesman that I have had the pleasure to work with. He listened to what I wanted, did not pressure me, and when I had a few issues he made sure to have them corrected in a timely manner. Because of his professionalism I would recommend Stivers Ford and will be buying my next Ford from Spencer. Spencer is a HUGE asset to Stivers Ford and Ford Corporation! Ben More
Stivers and my Ford Escape I have been using Stivers Ford for a 1 1/2 years since moving to West Des Moines. Treatment has always been like it was a small town and they knew me I have been using Stivers Ford for a 1 1/2 years since moving to West Des Moines. Treatment has always been like it was a small town and they knew me from the start. Will go there again to purchase another vehicle. More
Great customer service. Nate is a great salesman and very professional. He spent a good amount of time explaining how the vehicle works and all of the components. We had a v Nate is a great salesman and very professional. He spent a good amount of time explaining how the vehicle works and all of the components. We had a very good experience and would recommend him to our friends. More
Not a friendly group of people I had an oil change and this was my experience. Not a friendly group of people. Customer service was so, so. Price is high. There quality of work is I had an oil change and this was my experience. Not a friendly group of people. Customer service was so, so. Price is high. There quality of work is average to say the least. My overall experience with this Ford dealer is they are sub-par. More
Internet shopping We found an explorer on the internet we wanted to look at and messaged them that we would like to come test drive. They got right back to us by email We found an explorer on the internet we wanted to look at and messaged them that we would like to come test drive. They got right back to us by email and phone and confirmed our appointment. We later seen that night, a Ford FleX we were kind of liking, but my husband didn't want them to clean it up we would look after we got there as you can tell how a vehicle was cared for when buying used. We arrived and looked over the Explorer which was fully loaded and very sporty, and I loved it, but wanted to check out the Flex. When I seen it, I was in love! Car was very clean, certified, low miles, and was $4000 off due to Labor Day markdown, so was even less than what we expected to pay. We bought it, and every person we dealt with, and even the sellers on the lots outside were so kind and curtious the moment we drove up the first day until we left the last day! More
Awesome once again This is my 3rd vehicle to be purchased through Stivers Ford Lincoln and I have had a fantastic experience all three times. So good that I have purchas This is my 3rd vehicle to be purchased through Stivers Ford Lincoln and I have had a fantastic experience all three times. So good that I have purchased two vehicles from them in 2014. My sales person, Erik Trabert, has been fantastic. The access he grants us to work with him, ask questions, and work on deals is the #1 reason that I am a customer for life. The dealership is very friendly, everyone greets us and someone is always asking if there is something they can do for us while we wait. Erik has really worked hard to earn all of our business and we greatly appreciate that. The finance guys have always helped us and the service department has always been great. Some people cannot stand the car purchase process. I believe that Erik Trabert and Stivers makes the process enjoyable and we drive away in great vehicles feeling like they really took great care of us. More
Got The Vehicle I Needed! I was in the market for a new F150 and Stivers Ford had enough selection on-site that I found an XLT with the perfect mix of features and price. Woul I was in the market for a new F150 and Stivers Ford had enough selection on-site that I found an XLT with the perfect mix of features and price. Would certainly shop here again! More