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Stivers Ford Lincoln

Waukee, IA

4.1
334 Reviews

1450 E. Hickman Rd

Waukee, IA

50263

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Showing 334 reviews

September 24, 2014

Worst four car dealers over 25 years Good salesman. Service very thorough. VERY bad vehicle inspection process. Several problems with car (2008 Edge) and will tell everyone NOT to go to t More

by rossidor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Kline, Austin Swigart, Todd Holland
September 23, 2014

7 vehicles from Stivers and not stopping there We have bought 7 vehicles, new and used, through Stivers and we aren't stopping there. We also take all of our vehicles to Stivers for service. Thei More

by jjamison2720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Trabert, Kyle Meinecke, Kenny Hay, Wes Conrad, Austin Swigart, Kit Thongsouk
September 21, 2014

Normal maintenance I had my oil change, tires rotated and vehicle check up. It was quick and ensured that I got back to work timely. I make the trip to Waukee even tho More

by C Blonigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Hay
September 21, 2014

Ford Focus Buying Experience Spencer is the best salesman that I have had the pleasure to work with. He listened to what I wanted, did not pressure me, and when I had a few issues More

by birish1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bouma
September 19, 2014

Stivers and my Ford Escape I have been using Stivers Ford for a 1 1/2 years since moving to West Des Moines. Treatment has always been like it was a small town and they knew me More

by Purplequilter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Boston
September 16, 2014

Great customer service. Nate is a great salesman and very professional. He spent a good amount of time explaining how the vehicle works and all of the components. We had a v More

by menewman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Hunt, Kit Thongsouk
September 15, 2014

Not a friendly group of people I had an oil change and this was my experience. Not a friendly group of people. Customer service was so, so. Price is high. There quality of work is More

by Badboyzmustangclub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quick Lane
Sep 30, 2014 -

Stivers Ford Lincoln responded

We apologize for your negative experience. At Stivers we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Brian Benson Internet Director (515) 987-3697

September 12, 2014

Internet shopping We found an explorer on the internet we wanted to look at and messaged them that we would like to come test drive. They got right back to us by email More

by lori.l.hiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benson, Kit Thongsouk
September 12, 2014

Awesome once again This is my 3rd vehicle to be purchased through Stivers Ford Lincoln and I have had a fantastic experience all three times. So good that I have purchas More

by joehavenhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Trabert, Kit Thongsouk
September 09, 2014

Got The Vehicle I Needed! I was in the market for a new F150 and Stivers Ford had enough selection on-site that I found an XLT with the perfect mix of features and price. Woul More

by jcue4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Gall, Nate Hunt, Todd Holland
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