Stivers Ford of Birmingham

Stivers ford service team is very good and thorough. They try to get you in and out in a timely manner to resolve the problem with your vehicle. They explain what they found and the resolution. Very goo They try to get you in and out in a timely manner to resolve the problem with your vehicle. They explain what they found and the resolution. Very good team. More

The waiting room was clean and comfortable. I was a walk in and surprised they took care of right away. Did have to point out to the service lady that they didn’t put my spare back under the tr I was a walk in and surprised they took care of right away. Did have to point out to the service lady that they didn’t put my spare back under the truck bed but she had that taken care of right away. More

They got me a loaner suv while my bronco was being repaired for the recall. repaired for the recall. More

Good Experience Good overall service very nice dealership. I will be back in the very near future dealership. I will be back in the very near future More

I am always extremely pleased with everyone at Stivers of Birmingham. I’m always treated with respect and I always feel heard. I love the service department. I think Danielle and Nicole are valuable assets t Birmingham. I’m always treated with respect and I always feel heard. I love the service department. I think Danielle and Nicole are valuable assets to the department. They are always working hard to make sure their customers are satisfied with the service department. More

I always receive excellent service and a valiant effort to solve any issues or concerns I have. Everyone always goes above and beyond. I feel heard, respected and appreciated, especially by Danielle and Ni to solve any issues or concerns I have. Everyone always goes above and beyond. I feel heard, respected and appreciated, especially by Danielle and Nichole. More

They need to check their work to see that everything ( parts ) are put back together. parts ) are put back together. More

They tell you they will call back and then they won't call you back and when you call the next day they don't have any answers and they say they will font out and call you back but they still won't call call you back and when you call the next day they don't have any answers and they say they will font out and call you back but they still won't call you back More

Nice young lady at service desk got me taken care of real quick As soon as I walked in, she took care of my car going to the shop and they were done within 30 minutes, which was the quickest I've ever seen a quick As soon as I walked in, she took care of my car going to the shop and they were done within 30 minutes, which was the quickest I've ever seen and she got my car washed very pleasant young lady More

Oil change appointment at 10am. I arrived at 940am or 945 am I left at 11:50 something. Keys were misplaced and no apology for the delayed service for a quick oil change that wasn't I arrived at 940am or 945 am I left at 11:50 something. Keys were misplaced and no apology for the delayed service for a quick oil change that wasn't really quick. The young lady at the front did assist me with downloading my oil change discount coupon. That was the best thing. More