Stivers Ford of Birmingham

Great service department. Mobile service is excellent! Thanks for all you do to keep my f150 running smoothly and great Mobile service is excellent! Thanks for all you do to keep my f150 running smoothly and great More

Brian was great start to finish. Didn't feel pushed to purchase anything. Very honest man and helpful. Smooth process all the way through. Didn't feel pushed to purchase anything. Very honest man and helpful. Smooth process all the way through. More

Thanks ? ? Bryan is a great asset for your sales, had a very good experience, thank you ? Bryan is a great asset for your sales, had a very good experience, thank you More

Service was great - timely and so convenient! I will be scheduling future service appointments using the mobile services! I will be scheduling future service appointments using the mobile services! More

Very attentive to customers needs! Staff and mechanics were very nice! Didn’t find any issues with vehicle after service! Staff and mechanics were very nice! Didn’t find any issues with vehicle after service! More

I had the pleasure of working with Steven, my service advisor for car repairs on my Ford Edge, and I can confidently say his service was outstanding from start to finish. He did a great job, demonstratin advisor for car repairs on my Ford Edge, and I can confidently say his service was outstanding from start to finish. He did a great job, demonstrating strong attention to detail and a clear commitment to quality. What truly set him apart, however, were his excellent customer service skills. Steven was professional, responsive, and incredibly easy to work with. He took the time to explain everything clearly, kept me updated throughout the repair process, and ensured everything was handled smoothly and efficiently. I highly recommend Steven to anyone looking for reliable, top-tier service. I will definitely be returning for future service needs—thank you, Steven, for a job exceptionally well done. Best Mark More

Called to make an appointment and even said that I was gonna be a waiter. The appointment was for 11 o’clock previous to that I had gotten a call asking when the mobile team was coming. I told them I did gonna be a waiter. The appointment was for 11 o’clock previous to that I had gotten a call asking when the mobile team was coming. I told them I did not select that option and they said oh well and didn’t leave me a choice at that point. my wife kept the car because she was going to bring it in. while I was at work they called and said were going to come at 11 AM and they were only 30 mins away to do all the maintenance stuff for the 20,000 mile check up. Then didn’t hear anything for hours so I called them around 130. They then told me again they would be there in 30 minutes. It was already 330 at that point and they still hadn’t showed up so my wife left to come get me and they just happen to come right as she left so they left too then said they would be back shortly. It was probably 6 PM at that point when I was home by the time they came back it was ridiculous. I had selected in person to make sure all the stuff is done properly and for my personal time schedule. as of now I do not plan on using this place again. very unhappy from all sides of your business. More

We were pleased with the experience, the guys showed up and took care of business, we will definitely be using them again. and took care of business, we will definitely be using them again. More

I was not happy with my service. . They did not reset my vehicle for the next oil change so my truck is still saying I need to change my oil they did not put anything in the windshiel . They did not reset my vehicle for the next oil change so my truck is still saying I need to change my oil they did not put anything in the windshield either… so I do not know even if they changed my oil those are two of the most indicators of an oil change if you don’t look under the hood…. So I am not satisfied with this service.. More

I was very well pleased with the service that I received and the talent that Danielle and Blake have put into getting my truck ready and making it smooth as possible they took situations that could’ve been and the talent that Danielle and Blake have put into getting my truck ready and making it smooth as possible they took situations that could’ve been worse and made them great More