Stivers Ford of Birmingham

The team support for resolving my service issue was good but if Danielle is supposed to be the leader of this dept, she gave no support, urgency, accountability, professionalism or leadership effort to reso but if Danielle is supposed to be the leader of this dept, she gave no support, urgency, accountability, professionalism or leadership effort to resolve my experience. It took me 5 visits to get my service right. More

Stephen was incredibly helpful in making what was a really bad situation and turning it for the best. Bad service got me in there but Stephen made it better. really bad situation and turning it for the best. Bad service got me in there but Stephen made it better. More

Colton was very friendly, fast, and made my truck purchasing process one of a kind! Superior service! purchasing process one of a kind! Superior service! More

I don’t usually take the time to write long reviews, but I really wanted to share how much I appreciate my experiences with Stivers Ford of Birmingham. Buying a vehicle is a big deal, and over the years but I really wanted to share how much I appreciate my experiences with Stivers Ford of Birmingham. Buying a vehicle is a big deal, and over the years this dealership has made that experience feel easier, calmer, and a lot more personal than I ever expected. I only worked with Cathy one time, but that one experience really stood out to me. She was kind, welcoming, and made me feel comfortable right away. She treated me with respect, answered my questions, and made the whole process feel smooth and pleasant. Even though it was only once, it was enough for me to remember how good that experience was. Most of my other experiences have been with Asher in finance, and I truly cannot say enough good things about him. He has been consistently amazing every time I’ve worked with him. He makes the finance process feel simple and stress-free, which means so much when you are making such an important purchase. He is patient, thoughtful, professional, and always takes the time to explain everything clearly. I never feel rushed or confused when I sit down with him, and that kind of peace of mind matters. What I appreciate most is that Cathy and Asher both made me feel like more than just another customer. They were genuine, helpful, and easy to work with, and that kind of care is not something you find everywhere. The entire experience felt pleasant and effortless, and I am grateful for that. I would absolutely recommend Stivers Ford of Birmingham to anyone looking for a dealership that values its customers and makes the car-buying process feel much less stressful. Cathy made a wonderful impression on me, and Asher has continued to be someone I trust and appreciate over and over again. Haley, Dexter and Stehle More

Upon arrival, it was very nice and clean. Josh was very specific in explaining the details, and he went above and beyond his duties. KeAndre was very detailed in explaining things about some Josh was very specific in explaining the details, and he went above and beyond his duties. KeAndre was very detailed in explaining things about some areas on my vehicle. He also went above and beyond. They were a great team. More

I was on time for my appointment and the guy still put walk-in before me and got an attitude with me when I addressed it to him walk-in before me and got an attitude with me when I addressed it to him More

My car broke down in the middle of our move from MN to FL, they were booked for about a week but were able to squeeze me in and get my car fixed the next day. Everyone was insanely kind and communicative, FL, they were booked for about a week but were able to squeeze me in and get my car fixed the next day. Everyone was insanely kind and communicative, I couldn’t be more grateful to everyone who helped me out. Steven and the other staff are truly lifesavers, cannot recommend this place enough!! Thank you all!! More

Pleasant environment and good customer service by my sales person. Finance manager also was well prepared for the sale. sales person. Finance manager also was well prepared for the sale. More

Performed the recall and then brought the car back to our home Everything was good home Everything was good More

Stivers Ford consistently finds and sells to me vehicles that meet my needs and preferences. that meet my needs and preferences. More