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Stivers Ford of Birmingham

Birmingham, AL

4.6
896 Reviews
Why Buy Your Next Vehicle from Stivers Ford of Birmingham For more than a century, drivers have been impressed by the all-around excellence of our models. Our Ford trucks, SUVs, and cars carry on the brand’s tradition by wrapping innovative engineering and advanced features with modern styles. In our large inventory, we always have a diverse selection of the latest models for shoppers to explore. In fact, because of our focus on refreshing the inventory frequently, our customers often can find something that suits them well on their first visit. Rest assured that you will be well supported by our team and enjoy a no-pressure sales experience when you shop at our dealership in the Birmingham area.
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500 Palisades Blvd

Birmingham, AL

35209

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Showing 896 reviews

January 04, 2025

I am so disappointed in the service that I received. A new motor was put in my vehicle and it fail apart and I was told that it was not under warranty. I should have been held responsible for what happe More

by ESSIELITTLEJOHN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Taylor Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Shurafa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

The service advisor was knowledgeable about what was needed and there was no long waiting More

by Ms Cunningham
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke and DJ
January 04, 2025

Brandon at Stivers Service Dept at the Palisades location took excellent care of me . Keep me updated on my service and even gave me a ride to work . Definitely coming back ! More

by JSIMON3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Tours him. Non mm mm mm mmm. Mm. Mm. Mm. Mm m. B. B b. More

by THENDRICKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Very polite and knowledgeable. Friendly also courteous. Catlyn in service was outstanding got my work truck and fixed with minimum down time. More

by Timothy.gober
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catlyn in service
January 04, 2025

The associate who helped me was really courteous and really helpful. He made sure to explain exactly what would be done to my car and provided me with a drive home. More

by Pauline
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Great customer service. Clean environment and great products. Blake Lawson and others at the company make a great impression. More

by ritalawson725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Brandon and the team were outstanding and accommodating . I have switched from another ford service location to Stivers for all of my Fords now due to the outstanding customer service. Only one issue that More

by JAPARADISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in service was outstanding.
January 03, 2025

Great service! I was in and out in no time! I was on the way back to my hometown Memphis TN, from Atlanta GA and they were the greatest pit stop I ever could have m More

by RKEYSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The service from the dealership was excellent. Not quite as pleased with Ford. There is a glitch in my sync system which Ford knows about but they don't know how to fix it. Very frustrating when y More

by JIM@JBUSBYHOMES.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn
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