Stivers Ford of Birmingham

Great experience! Was looking for an F250 to pull our horse trailer. I found a brand new 2017 at Adamson Ford. I drove over to check it out and met with Cedric Nichols. Was looking for an F250 to pull our horse trailer. I found a brand new 2017 at Adamson Ford. I drove over to check it out and met with Cedric Nichols. He was very pleasant to work with and gave me a good deal on the F250 and a fair price for the 04 GMC 2500 I traded in. It was a very nice car buying experience. No pressure or hard sell. Every one at the dealership from the sales manager to the credit manager was friendly and easy to work with. I would definitely consider buying there again! More

Service Department They only get one star because I can't go less than one. Absolute worst customer service ever. I would consider their service department as a parts c They only get one star because I can't go less than one. Absolute worst customer service ever. I would consider their service department as a parts changer, not a service department. Took my car in for a fan blower problem, and three trips in, and $1,085 later, its still doing the same thing. Now they want more money to replace another part. All of this within days of the first visit. More

My first car purchase Mr. Glen Marshall helped me purchase my first car at Adamson Ford Downtown. He was friendly and knowledgeable about all of the many questions I had. I Mr. Glen Marshall helped me purchase my first car at Adamson Ford Downtown. He was friendly and knowledgeable about all of the many questions I had. I was nervous because I never made a purchase this big before. Mr. Glen assured me that everything would be fine! I wa so pleased with how professional and open he was. I left the dealership feeling like a brand new person.If I could say this was one of the best experiences I’ve ever had in my entire life. Mr. Marshall is a great salesman and if you are looking for a new car and your in the area I would definitely recommend his services. More

Good experience Very good customer service very friendly make sure customer is satisfied. Kristie is very nice sales lady and very honest straight forward lady and fr Very good customer service very friendly make sure customer is satisfied. Kristie is very nice sales lady and very honest straight forward lady and friendly. More

Very Pleased Spent time with us to show the models, test drive appropriate model. Very cordial sales force. Answered all questions without pause. Model and colo Spent time with us to show the models, test drive appropriate model. Very cordial sales force. Answered all questions without pause. Model and color desired not available, but found appropriate one elsewhere. Almost did not pick the color chosen but showed us in a different light and it was a good choice. More

Excellence Matt Harris went beyond exceptional service to help us find what we wanted. Every time we called he was back to me in a short period of time with and Matt Harris went beyond exceptional service to help us find what we wanted. Every time we called he was back to me in a short period of time with and answer. The GM was very friendly and easy to work with and also the finance girl was so friendly and very helpful. Our experience was exceptional. Thanks Adamson Ford and Matt Harris. More

Very Pleased Customer!! The salesman was very helpful and made the sale convenient and fair. I couldn’t have a selected a better place than Adamson Ford. Mr. Marshall is Supe The salesman was very helpful and made the sale convenient and fair. I couldn’t have a selected a better place than Adamson Ford. Mr. Marshall is Super!! More

You fire best people, you lose customers You have obviously not learned there is a balance between having great people employed and return customers. Your best salesman, Sparky Sparks, fire You have obviously not learned there is a balance between having great people employed and return customers. Your best salesman, Sparky Sparks, fired because you had to pay him too much. Your service center has gone from great to crap since you’re fired Brad. Are used to drive past two dealerships just to go there for service. Since his firing (to save money as his coworkers reported), you need to know that you’ve lost 4 oil changes, one tuneup, and eight new tires to fast lane in Alabaster . I may be one customer, but I‘m showing my displeasure with my feet – I won’t be back. I will go out to Anniston to buy my new car from a salesman who actually cares about his customers and when I find out where Brad is working, that’s where I’ll get my car serviced! More

Car purchase I Was needing a car he gave me great service had a wonderful experience here. I will be referring all of my friends and family I Was needing a car he gave me great service had a wonderful experience here. I will be referring all of my friends and family More

Had a few bumps but all got worked out Justin Gray helped me get into my suv. I love it..thank you..everything was upfront with the vehicle. Had a few bumps in the rd but itll all be taken Justin Gray helped me get into my suv. I love it..thank you..everything was upfront with the vehicle. Had a few bumps in the rd but itll all be taken care of.... More