Stivers Ford of Birmingham - Service Center
Birmingham, AL
507 Reviews of Stivers Ford of Birmingham - Service Center
Love this dealership! Always friendly and helpful. Also this is the first time someone actually put legit numbers on my service slip! Always friendly and helpful. Also this is the first time someone actually put legit numbers on my service slip! More
I like the time and how quickthe service was I didn't have to wake a long time for them to finished have to wake a long time for them to finished More
EVERYTHING WAS GREAT AND EASY TO DO. NO PROBLEMS. GREAT PEOPLE AND STAFF. WILL USE AGAIN NO PROBLEMS. GREAT PEOPLE AND STAFF. WILL USE AGAIN More
Willing to work with me on price and did the actual repair work in a timely manner. However, felt like communication was not great at times. Would be told I’d receive a call the following morning but w repair work in a timely manner. However, felt like communication was not great at times. Would be told I’d receive a call the following morning but would only hear from Ford once I called them myself in the afternoon. Felt like I had to chase updates. Also, my part was on back order and I called fairly often for updates on the part and was told it was on back order each day until one day I called and was told the part was on back order still but they ask for an eta, only to find out they found three of the part I needed. I’m glad I kept bugging them because if I hadn’t they might not have realized they already had the part for several more days. More
The automotive issue was resolved in a timely and professional manner. I purchased my vehicle from this dealership 5 years ago and have been satisfied with my purchase. professional manner. I purchased my vehicle from this dealership 5 years ago and have been satisfied with my purchase. More
Great service and great sales experience. Easy process and understood our goals and provided us with what we wanted Easy process and understood our goals and provided us with what we wanted More
I always had to call for an update. Never got back to me once after being told they would return my phone call Never got back to me once after being told they would return my phone call More