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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
559 Reviews

559 Reviews of Stivers Ford of Birmingham - Service Center

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May 12, 2025

Got me worked in right away. Fixed the warranty issue the next day once they had parts. Very pleased with the customer service More

by Mark F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Quick lane service here sets the standard for Ford Motor Co. The attention and care displayed here sets the stage for customers wanting to purchase their next vehicle from Stivers Ford! More

by STEPHEN.REAVES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Morin
May 12, 2025

So easy, mobile service changed my oil and rotated my tires in my driveway at an amazing price. More

by lavondakeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

They Did not cut the key to fit my car or detail clean the car. More

by DELLTA FALKINBURG
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Morani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Stein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Easy Easy to set up mobile appointment and most of the process was done by text More

by jk2626
Recommend Dealer
Yes
Employees Worked With
Kalyn
May 10, 2025

Great customer service. Kept me informed of what was going on with my car. Comfortable waiting room and snack machines. Very clean restrooms. More

by Rozmiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Great service every time I go to Stivers! Thank you for fast friendly service guys More

by sgann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

They serviced the problem fine but I asked for them to wash the truck and they didn’t do it. More

by LANGERTOM17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
May 10, 2025

Stiver Ford didn't take care of me before or after the sale even when there was issues with a brand new vehicle. . More

by GREGORYWYNNE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
3.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Brantley
May 10, 2025

DJ was sweet and nice he just forgot to check my fluids and rotate my tires More

by nthomas038581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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