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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
443 Reviews

443 Reviews of Stivers Ford of Birmingham - Service Center

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March 21, 2025

Danielle was amazing! She took great care of us during a warranty issue. Much appreciated! More

by miller13130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

completed a recall service on my Lincoln aviator and had the car returned to me , saving me the return visit to pickup the car. More

by GINAMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
March 20, 2025

He was a very nice man and every time I will be coming back to him More

by lorettacaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

First time using Stivers. So far, so good, No long term history as of today. More

by JohnettaHolcombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
March 20, 2025

Cassandra is the BEST! She called me every day to give me an update on my vehicle. I've not had a follow up like Cassandra provided me. Thank you Cassandra! More

by Susans44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

The service department is gets me in as soon as they can, performs service efficiently and thorough. The team at Stivers are always friendly and helpful. More

by hull.birian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn
March 20, 2025

Nichole took care of all of my issues with no hassle and no problems. 5 stars. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole in the service dept. 5 stars!
March 20, 2025

Mobile Mechanic was great and friendly! He was very knowledgeable and worked fast and efficiently. More

by Kzp0041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph. Was great
March 20, 2025

Using their mobile service has been wonderful. The technician was knowledgeable and advised that next oil change maybe time to replace front brakes. More

by murraylr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Luke was very helpful. He explained everything well and even corrected a minor problem that was not his fault More

by MIKE.PERLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke and Brandon
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