Stivers Ford of Birmingham - Service Center

I always had to call for an update. Never got back to me once after being told they would return my phone call Never got back to me once after being told they would return my phone call More

Fast Easy friendly This is our second vehicle purchased at Stivers Best dealership in Alabama at Stivers Best dealership in Alabama More

Stivers did an amazing job communicating throughout the process. They honored everything that they said and completed the job efficiently and effectively. process. They honored everything that they said and completed the job efficiently and effectively. More

Was told they would replace a tail light that was broke at time of purchase. Drove 90 miles to have the work done and they sent me home without replacing the tail iight. Wasted $30 and 6hrs. at time of purchase. Drove 90 miles to have the work done and they sent me home without replacing the tail iight. Wasted $30 and 6hrs. More

Every experience I have had whether it’s service, sales, finance or marketing have always been very positive and professional! I always recommend this dealership! Josh was very nice on the recent mobile s finance or marketing have always been very positive and professional! I always recommend this dealership! Josh was very nice on the recent mobile service call! More

There aren’t enough words to describe how amazing Danielle and Stivers truly are! This is my 2nd and my daughter’s 2nd purchase from Stivers (4 total). They went above and beyond during the purchase Danielle and Stivers truly are! This is my 2nd and my daughter’s 2nd purchase from Stivers (4 total). They went above and beyond during the purchase and customization of my vehicle. Every aspect of the process was easy and enjoyable. Brandon, Eddie, Greg, and Asher went above and beyond. Danielle, in service, is on a whole other level from any service member I have ever dealt with, at any of the Ford dealerships I’ve used. She and the service team are so thorough and care so much about their customers. Danielle never once made me feel unheard or undervalued. She went beyond what was required of her. Stivers Ford of Birmingham will always be my dealership of choice, and Danielle played a huge role in my decision to purchase another vehicle from them. Plus, I love my new Mustang! More

I was assisted by salesman Joey who was great. He was able to answer all questions that I had and put me in the best situation. Would definitely recommend. He was able to answer all questions that I had and put me in the best situation. Would definitely recommend. More

I am the Fleet manager for National Mill Maintenance in Birmingham Al. I have recently began using Stivers and have teamed up with Kalyn Falls, she's is excellent and has acquired all of my business so far Birmingham Al. I have recently began using Stivers and have teamed up with Kalyn Falls, she's is excellent and has acquired all of my business so far. We had a truck break down on the side of 65 today and I contacted Kalyn, she jumped into action helping. I later found out she is off work until next week, that that meant she bent over backwards helping her customers on her time off. I am very impressed, I spent 10 years with GM and I can see Kalyn is a true asset to Stivers. Thank you More

Danielle did an awesome job ordering a part for me and it came in and her crew immediately installed it. Quick, efficient service, very professional. I’ll go back to Stivers and Danielle for my next service came in and her crew immediately installed it. Quick, efficient service, very professional. I’ll go back to Stivers and Danielle for my next service needs. More

Good customer service. Josh was very polite, helpful & explained the details of my car very well. Josh was very polite, helpful & explained the details of my car very well. More