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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
692 Reviews

692 Reviews of Stivers Ford of Birmingham - Service Center

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September 24, 2025

My brand new Bronco was hit by an old lady they fixed it 2 weeks to the day. Very pleased. More

by SMOKEYJOEFEM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

Great service! ! They treat you like Family and stand behind their work. I would highly recommend them to everyone! More

by RJARVIS0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

Great service, provided professional support and understanding of vehicle maintenance. I would recommend this service department to loved ones More

by rbrown2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

Worked with Steven Smith. He kept me informed about my vehicle. He was knowledgeable and courteous More

by mail6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Smith
September 21, 2025

Great dealership and service department. I heartily recommend Stivers Ford. Not sure why I’m having to do this again but oh well. More

by me22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Smith
September 21, 2025

Great job. Super helpful staff and knowledgable about what needed to be done to my truck. More

by robby72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2025

Clean environment, friendly staff and love the video updates about my vehicle that goes to my phone/email. Great work! More

by Jonathanehs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2025

Dealership service department is stellar. However. FoMoCo - not so much. Unfortunate that Ford would send out a vehicle that’s seriously less than ready for prime time. Purchased in May, now More

by me22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Smith - Service. ⭐️⭐️⭐️⭐️⭐️
September 20, 2025

My transaction with your company was fine. You took care of me very quickly. The loaner I received was very helpful. More

by yvowhite56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal I believe
September 20, 2025

The staff is kind courteous and will help you in anyway they can and they are really knowledgeable about your needs More

by Cecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
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