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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
520 Reviews

520 Reviews of Stivers Ford of Birmingham - Service Center

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March 10, 2025

It took about a week to get my car evaluated,, but when it did happen, the communication was good, even if the results of the evaluation were disappointing. More

by jtc4321
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Dealer declined to cover rear defroster via valid extended warranty. Unjustifiable in my opinion. Very disappointing. Why did I buy warranty? Cassandra gave me the bad news but i assume it came More

by HILLGANG
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Management-warranty reviewer.
March 10, 2025

Very helpful and completely dedicated to our family that we were satisfied with their service and the repairs perform on our vehicle. More

by ANNFFOSTER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Caitlin was amazing to work with! She was very professional and responsive. I highly recommend her and the dealership. More

by CAMILLER0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin
March 10, 2025

The service was excellent and very polite and professional and the waiting room was very clean More

by WESLEY.TEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Came in for an oil change, everything went well a a a a a a More

by jpuckett913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

I had an emergency repair during travel. Cassandra was awesome and took my vehicle right away. The dealership / service center is awesome! I really enjoyed browsing the Stivers Bronco colle More

by DWEBB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Staff was very freind , the time on the vechile was little mdrswn out but it was worth the wait: the service manager was on top of the no game and he jhelped me with my car I’m handicap and he was no More

by E0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

I was very pleased with the service I received. Five star service. Everything was explained in detail and very clearly. More

by charles.evers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

I told them about my problem and a very knowledgeable person came to my home and got my F150 ready for my Saturday morning fishing tournament More

by WJONE967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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