Stivers Ford of Birmingham - Service Center

There aren’t enough words to describe how amazing Danielle and Stivers truly are! This is my 2nd and my daughter’s 2nd purchase from Stivers (4 total). They went above and beyond during the purchase Danielle and Stivers truly are! This is my 2nd and my daughter’s 2nd purchase from Stivers (4 total). They went above and beyond during the purchase and customization of my vehicle. Every aspect of the process was easy and enjoyable. Brandon, Eddie, Greg, and Asher went above and beyond. Danielle, in service, is on a whole other level from any service member I have ever dealt with, at any of the Ford dealerships I’ve used. She and the service team are so thorough and care so much about their customers. Danielle never once made me feel unheard or undervalued. She went beyond what was required of her. Stivers Ford of Birmingham will always be my dealership of choice, and Danielle played a huge role in my decision to purchase another vehicle from them. Plus, I love my new Mustang! More

I was assisted by salesman Joey who was great. He was able to answer all questions that I had and put me in the best situation. Would definitely recommend. He was able to answer all questions that I had and put me in the best situation. Would definitely recommend. More

I am the Fleet manager for National Mill Maintenance in Birmingham Al. I have recently began using Stivers and have teamed up with Kalyn Falls, she's is excellent and has acquired all of my business so far Birmingham Al. I have recently began using Stivers and have teamed up with Kalyn Falls, she's is excellent and has acquired all of my business so far. We had a truck break down on the side of 65 today and I contacted Kalyn, she jumped into action helping. I later found out she is off work until next week, that that meant she bent over backwards helping her customers on her time off. I am very impressed, I spent 10 years with GM and I can see Kalyn is a true asset to Stivers. Thank you More

Good customer service. Josh was very polite, helpful & explained the details of my car very well. Josh was very polite, helpful & explained the details of my car very well. More

Danielle did an awesome job ordering a part for me and it came in and her crew immediately installed it. Quick, efficient service, very professional. I’ll go back to Stivers and Danielle for my next service came in and her crew immediately installed it. Quick, efficient service, very professional. I’ll go back to Stivers and Danielle for my next service needs. More

The people at Stivers are always very nice and professional. The Service Manager Jonathan is the best. professional. The Service Manager Jonathan is the best. More

Had service work a couple of times and Cassandra has been great to deal with. Professional, friendly reachable. Service was done correctly and in a reasonable time period. I’ll be back when needed! great to deal with. Professional, friendly reachable. Service was done correctly and in a reasonable time period. I’ll be back when needed! More

Nicole and Danielle were amazing and communicated constantly throughout the service on the status and ongoing updates so it did not leave me wondering. When I walked in they called me by name like th constantly throughout the service on the status and ongoing updates so it did not leave me wondering. When I walked in they called me by name like they knew me, which must be difficult for them. More

Excellent service, Josh kept me informed the whole time. They were able to get my car fixed and still keep me riding in-between time. They were able to get my car fixed and still keep me riding in-between time. More

Great service and guidance. Stivers has gained a customer for life with the level of service that I’ve received over the years! Stivers has gained a customer for life with the level of service that I’ve received over the years! More