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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
511 Reviews

511 Reviews of Stivers Ford of Birmingham - Service Center

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May 13, 2025

Great service. Awesome customer service and support at Stivers Ford of Birmingham , Alabama.Thanks for all your hard work. More

by rodney30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Dealership service does their best to keep the customers informed of possible repairs, if parts are at fault, or if there are no current risks of issues. More

by SCAIFE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Said they fixed an issue with my windshield sprayer and didn't, didnt complete job from another job. A part I've been waiting for almost 2 years hasn't been replaced. They didnt do the recall on my car. F More

by Jlscota1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jordan
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

They were all great and took care of us. They worked hard to get the Bronco back for us to buy. Someone had loaned it between sell our car and buying the Bronco. More

by dana.n.simpson
Recommend Dealer
Yes
Employees Worked With
Idk We worked with sales, service, and Monica. All 3 were super kind.
May 12, 2025

They Did not cut the key to fit my car or detail clean the car. More

by DELLTA FALKINBURG
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Morani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Stein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Got me worked in right away. Fixed the warranty issue the next day once they had parts. Very pleased with the customer service More

by Mark F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Quick lane service here sets the standard for Ford Motor Co. The attention and care displayed here sets the stage for customers wanting to purchase their next vehicle from Stivers Ford! More

by STEPHEN.REAVES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Morin
May 12, 2025

So easy, mobile service changed my oil and rotated my tires in my driveway at an amazing price. More

by lavondakeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Great customer service. Kept me informed of what was going on with my car. Comfortable waiting room and snack machines. Very clean restrooms. More

by Rozmiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Great service every time I go to Stivers! Thank you for fast friendly service guys More

by sgann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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