Stivers Hyundai

We would recommend this dealer to anyone! We went to to other dealer within the last 4 months. Between the 2 dealers they ended up pulling my credit report 12 times. The 2nd dealer came back with an approv other dealer within the last 4 months. Between the 2 dealers they ended up pulling my credit report 12 times. The 2nd dealer came back with an approval, but wanted to talk to the bank on Monday to get the 3k more that we needed. They never called me back. Capitol Hyundai worked with us and new our situation. This is our 2nd experience with them and I could not be more impressed! The price of the car was great and the entire process was smooth. They even called back when they got a better deal with a 2nd bank. More

What an amazing dealer! Cookie was my sales person and she was awesome! Courteous, professional, and even took the time to call and make sure I was enjoying the car ...nobody does that anymore??? I was he she was awesome! Courteous, professional, and even took the time to call and make sure I was enjoying the car ...nobody does that anymore??? I was hesitant to buy my 2011 Mercedes from a Hyundai dealership...glad I did! My family puts lots of miles on cars so we switch a lot. We have had 15 luxury cars from Lexus - Mercedes over the past 5 years. I have been burned before with bad service or a car that had paint and body work not disclosed. This was not the case with this dealership or car. There was one minor problem and they fixed it with a smile. Would buy from again! More

Sean is a great salesman. He really focused on customer service rather than just closing a sale. The entire dealership was so welcoming and accomodating it was hard to believe we were there to buy a car. T service rather than just closing a sale. The entire dealership was so welcoming and accomodating it was hard to believe we were there to buy a car. They met our every need and went above and beyond with exceptional customer service that you can't get anywhere else. We bought a Saturn SUV and will definitely go backin the future. More

I was in need of a car after my car was declared a total loss. I had really high car payments in the past, and did not want to experience that a second time. So I went to Capital just to look around. While loss. I had really high car payments in the past, and did not want to experience that a second time. So I went to Capital just to look around. While on the lot several sales people looked at me but never spoke. I liked that at first since I was just looking. But as time passed I thought to myself "they are looking for the big fish". But then Ty walked out with a huge smile and greeted me. Ty was a young guy and seemed to be new. Ty asked me questions about my past car, and what I was looking for in my next car. What Impressed me most is he repeated back a lot of what I had told him. This kid actually is listening to me, great sign! I left and a few days past and I went to Dick Smith Nissan to see what they had. Bad Service is what they had. The sales guy first question was "how much do you want to put down, and what's your credit like?" At that point I knew I was not buying another Nissan, at least not at that location. So I thought about Ty and decided to return for just a little look around, again. Once again guys standing at the door not speaking again. So I went inside this time. The lady at the desk was on the phone and gave me a quick look and continued to finish assisting whom ever she was helping. All these sales guys are everywhere but not asking me any questions at all. So I walked out into the parking lot and pulled Ty's card out and called him. Ty hit the lot minutes later and we picked up from where we left off from my last visit. When I had questions that he didn't know the answers too he said so, and said he would ask someone who knew and get me the answers. Ty turned a bad experience into a great experience twice. Then Dinky kicked in and did his thing, super fast. That guy "dinky" is a superstar on that team and Capital better know it. At Capital they gave me great advise, let me pick my own car, made me feel confident that the banks would work the deal the way I wanted it, and then delivered a 100% in all areas. I got a car that I love more and more each day. And peace of mind that I can afford to pay for it. My advise to the older cats waiting around for that big fish to pull up on the lot looking like a big fish. Take a few lessons from the new kid and speak and introduce yourselves to every customer! I rated Capital all 5's because Ty, and Dinky made me feel like a customer that they want to continue to see 3 years from now when I trade in my 2013 for a 2016!!!! More

Cookie took really good care of me. She even followed up about 30 days after I bought the Jeep just to make sure everything was ok. She was courteous and polite through the whole process. This is why I about 30 days after I bought the Jeep just to make sure everything was ok. She was courteous and polite through the whole process. This is why I pay more money for a dealer used car. I have driven across the country 2 times now knowing that a dealer will go through the car making sure it's reliable. And I know the people who work there live in my area because they are a local dealership. More

I was very pleased with the overall experience working with Cookie. She is one of the best salespersons I have ever encountered. She makes sure you are taken care of and not just wanting to sale you a car with Cookie. She is one of the best salespersons I have ever encountered. She makes sure you are taken care of and not just wanting to sale you a car but wants to get to know her buyers. I highly recommend the dealership to others in fact I am planning to come back to purchase my sons first car at the end of this year. I was very pleased with the helpfulness from everyone. I feel Cookie should be awarded in some way for such excellent customer service and that many can learn from her in the field of being a salesperson in a car rather it be new or used... Cookie I just want to say thank you and you have earned you another customer no doubt, I am also recommending Cookie to everyone who is looking to buy new or used..Sending them to Cookie Flateau thats who... :) More

Do yourself a favor and purchase your next vehicle from Capitol Hyundai! We had been shopping SUVs for about 8 months. Capitol Hyundai had the exact one we wanted in stock, complete with great price and FA Capitol Hyundai! We had been shopping SUVs for about 8 months. Capitol Hyundai had the exact one we wanted in stock, complete with great price and FANTASTIC service. Cookie is the most wonderful salesperson we've encountered - she wants you to LOVE your new vehicle. Dinky and Shane were so accommodating, really making us feel like part of the family. Our SUV is everything we could have ever hoped for, and well worth the drive from Charleston. Thank you Capitol Hyundai!! More

I am very happy with our experience with Capital Hyundai in Columbia. I delt with "Cookie" for several days through phone calls and emails before we went into the dealership. We had specific features in min in Columbia. I delt with "Cookie" for several days through phone calls and emails before we went into the dealership. We had specific features in mind for the model we wantd and I feel they really searched to find exactly want we wanted. Everyone was friendly and helpful, from the sales manager to the service department. I would definitely recommend anyone looking for a Hyundai to them over the other dealerships we visited in this car search. More

I bought a car there for 4 weeks ago. They forgot to put the manuals and floor mats in the car. Since then, I have called 3-4 times. The salesperson says he will take care of it, but nothing has happened. the manuals and floor mats in the car. Since then, I have called 3-4 times. The salesperson says he will take care of it, but nothing has happened. More

I would recommend this dealership because the staff was outstanding. Ms. Cookie Flateau was very informative, patient and extremely helpful during our purchase. She allowed showed my wife and I several v outstanding. Ms. Cookie Flateau was very informative, patient and extremely helpful during our purchase. She allowed showed my wife and I several vehicles and gave us the positive aspects of each. I am extremely glad that she was not a "high pressure" sales person, because that would be the prime reason that I would not purchase from a dealership. She allowed us to make a decision that we will be comfortable with for years to come. It is this kind of service that will make me (and my wife)repeat customers of Capital Hyundai. More