Stivers Hyundai

Purchased 8/31/11 returned vehicle 9/9/11 having put 140 miles on vehicle. advised dlr car defective and asked dlr to replace vehicle w/another new vehicle. dlr advised he was going to "unwind the deal miles on vehicle. advised dlr car defective and asked dlr to replace vehicle w/another new vehicle. dlr advised he was going to "unwind the deal". he agreed to give me back my down payment of $1,000.00 minus $300.00 the saleman commision and $500.00 cleanup fee on my trade in. I had my vehicle cleanup before i attempted to trade it in. More

I had been researching the 2011 Sonata for a few months. During that time, I chose the exact colors and packages that I wanted the vehicle to include. I spotted the vehicle that I wanted to purchase online During that time, I chose the exact colors and packages that I wanted the vehicle to include. I spotted the vehicle that I wanted to purchase online in Capital Hyundai's inventory. I called to speak to the sales manager(Ron)to make sure this vehicle was still in his inventory before I drove the 60 miles to buy it. He informed me that he was not going to check and could not give me that information. He told me if it was on his lot and another customer wanted to buy it before I arrived, he would sell it to them instead. He was very unprofessional and treated me with no respect whatsoever. Thankfully, I found another identical vehicle in Hilton Head Hyundai's inventory. Hilton Head Hyundai treated me like a friend and I was very satisfied spending my money at their dealership. I didn't mind driving the 120 miles to that dealership and best of all was able to visit the island while I was there. Awesome experience at Hilton Head Hyundai! I HAVE NO IDEA WHY ANYONE WOULD BUY A CAR AT CAPITAL HYUNDAI...NOBODY DESERVES TO BE TREATED IN THAT MANNER! More

I was shopping for a new car and after extensive research I decided that I wanted to buy a 2011 Sonata SE. I visited this dealership and was so disgusted with the way I was treated I went and bought a Toyota I decided that I wanted to buy a 2011 Sonata SE. I visited this dealership and was so disgusted with the way I was treated I went and bought a Toyota Camry from Dick Dyer Toyota instead. They were rude and condescending from the start and had the nerve to insult me about my trade in. I wasted my time and will not be back. I think the owner must not realize his staff behaves the way they do. I love my new Camry! More

Was shopping for a car for my wife. She was not sure what she wanted. We test drove the SUV's Santa FE and Veracruz and neither one was what we were looking for. Then asked to drive a Sonata, and salesman c she wanted. We test drove the SUV's Santa FE and Veracruz and neither one was what we were looking for. Then asked to drive a Sonata, and salesman complained we could not drive every car on the lot. He took my wife and I went to discuss this with the sales manager, his response was it was hot out. On my wifes return I told them I would not buy a hubcap from them. Capitol Hyundai is the most unprofessional dealership I have ever encountered. Of note we went across town to Jim Hudson Hyundai and purchased a 2011 Sonata the same day. Experience with Jim Hudson was very good. More

I visited this dealership on June 6 2009 at around noon time and was looking for a potential car to look at. As soon I got to the dealership I was greeted by the manager named Mr. Ron and he advised me time and was looking for a potential car to look at. As soon I got to the dealership I was greeted by the manager named Mr. Ron and he advised me to talk to one of his young agents. To my surprise I found him being extremely rude. I went for a test drive and left the keys inside the car. When I was about to step out of the Dealer since I did not like the car, the jerk sales agent was yelling at me and was shouting at me as to where had i left the car keys. I was so offended at his behavior that I had turn back and complained it to his boss. Unfortunately no such measure was taken to please the customer. I would definitely recommend everyone to AVOID this dealership if you don't like to be treated badly and feel insulted. More