Stockton 12 Honda

I ordered a Honda Accord from Stockton 12. The salesman (Christian) failed on every aspect to communicate any information when I asked through texts or emails. I found a car elsewhere and now The salesman (Christian) failed on every aspect to communicate any information when I asked through texts or emails. I found a car elsewhere and now the dealer is trying keep my deposit even though we never had a signed binding agreement stating my deposit was non-refundable. The total lack of communication from this salesman alone will ensure that tell everyone I know to never buy a vehicle from Stockton 12 dealerships. More

Great place to buy or lease, Alex Schneider is so kind and makes the whole experience easy! We have been repeat customers of his for years now; would not consider going anywhere else! and makes the whole experience easy! We have been repeat customers of his for years now; would not consider going anywhere else! More

I love working with the Stockton 12 team! I’ve been leasing with Travis for years. He always takes care of me. Thanks, Travis, Dom, and Craig!! I’ve been leasing with Travis for years. He always takes care of me. Thanks, Travis, Dom, and Craig!! More

What a great experience we had with everyone. Faith found us our new Honda CRV and kept us informed through the whole process of the order. Faith found us our new Honda CRV and kept us informed through the whole process of the order. More

Marcus and Alex were great. Chris is pretty intense and comes across as very assertive, but he worked up a good deal for me, Chris is pretty intense and comes across as very assertive, but he worked up a good deal for me, More

Thank you to the manager Brandon once again always following through with his knowledge and expertise I always know that if I need any services advice he happy to help anytime following through with his knowledge and expertise I always know that if I need any services advice he happy to help anytime More

Markus and Kelly were both very friendly and very helpful. I would definitely come here again. helpful. I would definitely come here again. More

Friendly, courteous and knowledgeable of their various job assignments. Compliments for their coworkers and how they enjoy their work environment. job assignments. Compliments for their coworkers and how they enjoy their work environment. More

For the most part we had a good experience. Katie was great at keeping us in the loop as we went through the process of buying our Odyssey. I would work with her again. The sales manager on the other han great at keeping us in the loop as we went through the process of buying our Odyssey. I would work with her again. The sales manager on the other hand I wouldn’t want to do business with. While I was on a test drive, my wife asked to see the numbers and the sales manager said, “I’ll show them to your husband when he gets back.” I’m sorry but if my wife is going to co sign on everything, she should be able to see the paperwork, with or without me there. More

Not happy with how my car was damaged by Stockton 12 lube techs after my last oil change! It’s ironic the engine skid plate comes off 2 days after an oil change done on 12/18/2021. The skid plate was unusa techs after my last oil change! It’s ironic the engine skid plate comes off 2 days after an oil change done on 12/18/2021. The skid plate was unusable. Took my car back and was told the bolts threads were stripped and needed to be replaced before the skid plate could be put back on (at my cost). I was told a body shop would have to repair the bolt threads in the sub frame. Stockton 12 Service is the only ones that has done oil changes. I was told by Angela Werner the shop manager this was not Honda’s problem. Any good dealership is going to stand behind their technician's POOR work, especially when it causes damage, except Stockton 12. This is my 2nd Civic from Stockton 12 & now I regret having their oil change packages. More