Stockton 12 Honda
Sandy, UT
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Bait and Switch in Service Department I came into the service department to replace my battery after calling in to get a quote. I drive a 2016 Honda Pilot Touring and gave the service advi I came into the service department to replace my battery after calling in to get a quote. I drive a 2016 Honda Pilot Touring and gave the service advisor my year, make, model and trim and was quoted a price. Upon coming into the dealership, I was once again quoted the same price by a different service advisor. After waiting two hours, the service advisor came back with a much higher price. Complete bait and switch. Upon talking to a supervisor I was straight up lied to. She told me that my exact year, make, model, and trim has different prices for the battery. Totally not true. Every car of my year make model and trim require the same type of battery. Stay away from this service department. Much more honest dealers in the SLC valley. More
Quick, efficient, friendly. Made appointment with Service Dept. for recall repair. Showed up on time. Aubrey E. checked me in and kept me up to date. The work was done in less th Made appointment with Service Dept. for recall repair. Showed up on time. Aubrey E. checked me in and kept me up to date. The work was done in less than two hours. Almost could've waited at Service center instead of going home in the interim. They give your car a good free wash too. And they let you know what maintenance items are coming up or past due on your vehicle. More
Best experience I’ve ever had buying a car! I shopped around and Stockton 12 gave me the lowest out the door price. Brett was extremely pleasant to work with and I felt no pressure. The entire experienc around and Stockton 12 gave me the lowest out the door price. Brett was extremely pleasant to work with and I felt no pressure. The entire experience was great! More
Fast Oil Change on Busy Black Friday I went in the afternoon for an oil change, greeted by Emmanuel Melendez and he said it would be at least 2 hours to 2 and a half. So I sat down for a I went in the afternoon for an oil change, greeted by Emmanuel Melendez and he said it would be at least 2 hours to 2 and a half. So I sat down for a long wait. After 30 minutes my car was done. EXCELLENT service! More
Great service, great explanation, great amount of time, kept up to date, car was clean, clean area to wait in, an all around great experience kept up to date, car was clean, clean area to wait in, an all around great experience More
I left my car on a Sunday afternoon without an appointment. Early Monday morning I received a text from the dealership letting me know they were looking at it. A few hours later I had a phone call appointment. Early Monday morning I received a text from the dealership letting me know they were looking at it. A few hours later I had a phone call which basically Told me the problem has been solved. Awesome place to go for a car issues. More
Clean, friendly, great place to do business. We especially like Travis, great car salesperson. He makes us feel as though we’re friends, not just a business deal. especially like Travis, great car salesperson. He makes us feel as though we’re friends, not just a business deal. More
We appreciate the fast service. Brandon Whittle was a great help as we purchased tires as well as the oil change. Excellent service! Thank you great help as we purchased tires as well as the oil change. Excellent service! Thank you More
Brandon was my service rep for my visit on this past Saturday. He was informative and made sure to have me get any PMs that I needed before heading out on my road trip. Saturday. He was informative and made sure to have me get any PMs that I needed before heading out on my road trip. More
Clean, professional, friendly, good communication, courteous, honest and just down right awesome!! I have always enjoyed my experience with them. They do a good job and are not pushy. courteous, honest and just down right awesome!! I have always enjoyed my experience with them. They do a good job and are not pushy. More