Stockton 12 Honda

Bait and Switch in Service Department I came into the service department to replace my battery after calling in to get a quote. I drive a 2016 Honda Pilot Touring and gave the service advi I came into the service department to replace my battery after calling in to get a quote. I drive a 2016 Honda Pilot Touring and gave the service advisor my year, make, model and trim and was quoted a price. Upon coming into the dealership, I was once again quoted the same price by a different service advisor. After waiting two hours, the service advisor came back with a much higher price. Complete bait and switch. Upon talking to a supervisor I was straight up lied to. She told me that my exact year, make, model, and trim has different prices for the battery. Totally not true. Every car of my year make model and trim require the same type of battery. Stay away from this service department. Much more honest dealers in the SLC valley. More

Fair. Out of all the years I have brought my car here this is the first time imI was disappointed. I wanted almost 1.5 hours for a headlight restore that didn’t get done. this is the first time imI was disappointed. I wanted almost 1.5 hours for a headlight restore that didn’t get done. More

Everything was great I was out in less than promised Everything was great I was out in less than promised time Ok I will come get ipitewyopp I am going home to pick you guys up at five to come get yo Everything was great I was out in less than promised time Ok I will come get ipitewyopp I am going home to pick you guys up at five to come get your stuff ready for us More

Quick, efficient, friendly. Made appointment with Service Dept. for recall repair. Showed up on time. Aubrey E. checked me in and kept me up to date. The work was done in less th Made appointment with Service Dept. for recall repair. Showed up on time. Aubrey E. checked me in and kept me up to date. The work was done in less than two hours. Almost could've waited at Service center instead of going home in the interim. They give your car a good free wash too. And they let you know what maintenance items are coming up or past due on your vehicle. More

Awesome service I love it. Brandy was helpful and awesome she helped me with the issue I had on my car and fixed the issue as well. she helped me with the issue I had on my car and fixed the issue as well. More

Great service, great explanation, great amount of time, kept up to date, car was clean, clean area to wait in, an all around great experience kept up to date, car was clean, clean area to wait in, an all around great experience More

I left my car on a Sunday afternoon without an appointment. Early Monday morning I received a text from the dealership letting me know they were looking at it. A few hours later I had a phone call appointment. Early Monday morning I received a text from the dealership letting me know they were looking at it. A few hours later I had a phone call which basically Told me the problem has been solved. Awesome place to go for a car issues. More

Clean, friendly, great place to do business. We especially like Travis, great car salesperson. He makes us feel as though we’re friends, not just a business deal. especially like Travis, great car salesperson. He makes us feel as though we’re friends, not just a business deal. More

Fast Oil Change on Busy Black Friday I went in the afternoon for an oil change, greeted by Emmanuel Melendez and he said it would be at least 2 hours to 2 and a half. So I sat down for a I went in the afternoon for an oil change, greeted by Emmanuel Melendez and he said it would be at least 2 hours to 2 and a half. So I sat down for a long wait. After 30 minutes my car was done. EXCELLENT service! More

Brandon was my service rep for my visit on this past Saturday. He was informative and made sure to have me get any PMs that I needed before heading out on my road trip. Saturday. He was informative and made sure to have me get any PMs that I needed before heading out on my road trip. More