Stockton 12 Honda

They were professional and organized —my only Complaint is that they should have technicians who know about the maintenance needs set your appointment so they can advise you on what is recommended! is that they should have technicians who know about the maintenance needs set your appointment so they can advise you on what is recommended! More

Great Service! I have taken my 2006 Honda Civic in to this dealership since I bought it brand new. Whether a customer service member has been there for years or is I have taken my 2006 Honda Civic in to this dealership since I bought it brand new. Whether a customer service member has been there for years or is a "newer" team member, they all show the same commitment to customer care. Life is very hectic and it's nice to know that when I go in to have any service done on my car that they make that one less thing for me to worry about. More

They knew every answer about the different packages of each vehicle I was looking at. They tried hard to work with budget and did so. Brandon is the best salesman there. Dom was our financial guy and he w each vehicle I was looking at. They tried hard to work with budget and did so. Brandon is the best salesman there. Dom was our financial guy and he was so fun and friendly to work with. More

I had an excellent experience with Stockton 12 Honda. Steve Andus and Brittney (I hope I got her name right) were wonderful and very helpful. Steve Andus and Brittney (I hope I got her name right) were wonderful and very helpful. More

Worked perfectly fine until I brought it here... NOW? We put off the recall work for our 2014 Accord until the phone calls came in at a record rate. We then relented and took it to this, our closest Hond We put off the recall work for our 2014 Accord until the phone calls came in at a record rate. We then relented and took it to this, our closest Honda dealer. They were really great in the office, honestly, except the next time we went to start it after that visit it wouldn't make any noise at all. Tried engaging and re-engaging the clutch, and different gearbox positions (thinking maybe a sensor didn't like something they did with the computer update) and nothing for quite some time. Now? Probably 75% of the time, after anywhere from 4-10 attempts, it will finally make a noise and start immediately. We went on vacation for 4 weeks, and set an appointment for them to look at it when we got back. Their diagnosis: we must replace the starter for $700. I've had plenty of starters go out in my lifetime, and not one of them ever gave me anywhere near comparable issues or sounds. WE NEVER HAD ONE SINGLE ISSUE UNTIL WE BROUGHT THE CAR TO THIS SHOP. Now I've got to pay someone else to look at it and give me a reasonable diagnosis I can believe. This "free" recall work is going to cost me plenty, I can already tell. My wife is the primary driver of this vehicle, and it's got her yelling and swearing regularly now. Will I ever point anyone in the direction of this dealership for anything? Oh, good grief... NO. More

Although I am pleased with the work you do. I was disappointed that my grandson had to point out that the air filter hose had not been replaced I had to to return the car after having the air filter disappointed that my grandson had to point out that the air filter hose had not been replaced I had to to return the car after having the air filter case replaced to have the hose replaced More

I had concerns about my Pilot having issues from a car accident. The initial shop said there wasn’t anything wrong, Stockton dug deeper and my car drives great. Thank you so much accident. The initial shop said there wasn’t anything wrong, Stockton dug deeper and my car drives great. Thank you so much More

Good experience, quick and easy. I was able to make an intelligent decision in a short amount of time with the help of the salesmen. intelligent decision in a short amount of time with the help of the salesmen. More

I am always pleased with the service at John Stockton Honda. I have had no problem getting appointments, never wait, efficient and always let me know what is needed for my car. Honda. I have had no problem getting appointments, never wait, efficient and always let me know what is needed for my car. More

Our vehicle needed a few repairs. It was under extended warranty and everything went smoothly. The dealership was very helpful and efficient during the process. warranty and everything went smoothly. The dealership was very helpful and efficient during the process. More