Stockton 12 Honda

good experience Easy to find and drive to, friendly and pleasant service. Waiting area convenient and comfortable. All questions and concerns were addressed. I am Easy to find and drive to, friendly and pleasant service. Waiting area convenient and comfortable. All questions and concerns were addressed. I am definitely planning to return for my next service needs. More

Review Alex was very knowledgeable and I wish we would have dealt with him from the beginning of our experience. We were very appreciative that the paper wor Alex was very knowledgeable and I wish we would have dealt with him from the beginning of our experience. We were very appreciative that the paper work process went quickly. More

10,000 mile service - oil change and tire rotation Brandon took it in when I got there and it was finished more quickly than he estimated. Couldn't have gotten any better. Will be back for next servi Brandon took it in when I got there and it was finished more quickly than he estimated. Couldn't have gotten any better. Will be back for next service. More

Poor service We dropped our car off at 1130 with a pickup time at 230. At 430 still not ready and had to wait another thirty mins. Initial estimate at $360.00. Tot We dropped our car off at 1130 with a pickup time at 230. At 430 still not ready and had to wait another thirty mins. Initial estimate at $360.00. Total was $750.00 with no call for an updated price by our advisor, Aubrey. Upon arrival our advisor was chewing gum and wearing a nose ring. When asked no answer why we werent call re price change. Our invoice was was tossed to us across the counter and Aubrey appeared she wanted to go home and not answer questions. Our safety point inspection was not ready but when given we were told that the battery was a little low but okay. The next night my wife required a jumpstart due to a dead battery. $750 and she needed a jumpstart the next night. Stockton #12 Honda lost a customer and is not recommended for their service dept. Aubrey's poor professionalism reflects poorly on this dealership. More

Outside mirror Emmanuel was great. Courteous and pleasant and very informative about the problem. He was prompt and kept me up to date as to how they were prigressi Emmanuel was great. Courteous and pleasant and very informative about the problem. He was prompt and kept me up to date as to how they were prigressing. More

Great service. Cody is always very friendly and helpful when I’m in there. It was a very quick trip as well. I love that they have stuff for you to munch o service. Cody is always very friendly and helpful when I’m in there. It was a very quick trip as well. I love that they have stuff for you to munch on while you wait as well. More

Awesome! Brandon was great!! The environment was nice and clean. And I was in and out really fast. I will recommend this dealership to any one! Brandon was great!! The environment was nice and clean. And I was in and out really fast. I will recommend this dealership to any one! More

Alignment appointment for my Honda Had to wait too long when dropping off my car and when picking it up. Received an email coupon for $79.95 for an alignment. The email stated the regu Had to wait too long when dropping off my car and when picking it up. Received an email coupon for $79.95 for an alignment. The email stated the regular price was $89.95. I showed the technician my email coupon when I got there, and she said they would take it off at the end. When I picked up my car, they had rung it up as $140. Kind of strange since it said on the email the regular Price was $89.95. Then another 12% charge added on for taxes and incidentals. The tech told me it was for “gloves and paper and stuff.” Ridiculous! Just add that into the cost of your service, don’t add it on above and beyond the price you told me! More

Great Customer Experience I actually go farther to go to this dealership because it is a much nicer place for a customer and the service is friendly, honest, and good. Cody did I actually go farther to go to this dealership because it is a much nicer place for a customer and the service is friendly, honest, and good. Cody did a great job of explaining my needs and realistically setting my expectations, which were exceeded. I have always used this dealership because they, in my opinion, are the best in the area for Honda service. More

Great service! Thanks for the sales and service over the last several years. We have bought four cars and been taken care of very well with all follow up and service Thanks for the sales and service over the last several years. We have bought four cars and been taken care of very well with all follow up and service work (oil changes, etc). More