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Stockton Hyundai

Stockton, CA

4.2
987 Reviews

2979 Auto Center Cir

Stockton, CA

95212

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987 Reviews of Stockton Hyundai

January 11, 2024

Very slow for an oil change and tire rotation. Almost 2 hours with an appointment. Then when complete, I was told that I would have to pay a partial payment next time even though I have an oil cha More

by Punkypowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who helped me
Jan 14, 2024 -

Stockton Hyundai responded

We're sorry to hear that you didn't have the best experience and apologize for any inconvenience. Thank you for bringing these issues to our attention. Please don't hesitate to reach out to us directly if you'd be willing to share some more detail. We would appreciate the opportunity to address your concerns and see if we can turn this around for you.

January 09, 2024

Great professional service answer all your questions and your concerns neat and clean facility great knowledge of the product More

by Manak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Bettis, Oliver McKay jr
Jan 09, 2024 -

Stockton Hyundai responded

Thanks for sharing your thoughts about your experience with Stockton Hyundai. We appreciate your business and hope to see you again soon!

January 05, 2024

I like the Hyundai Tucson 2021, it has been a very comfortable car to drive More

by Pbrenes60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samajaye Ross
Jan 05, 2024 -

Stockton Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Congratulations on your new Hyundai Tucson! All of us at Stockton Hyundai are glad to have you as a customer.

January 04, 2024

Had a very good experience in the service department. Made an immediate appt. as I needed a battery. Gabby was great on the phone and at the service dept when I arrived. Excellent customer service. More

by mytctvfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Ramirez
Jan 04, 2024 -

Stockton Hyundai responded

Thank you for the kind words for Gabby and our service department team! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 01, 2024

Bought my car and this is where I get my car serviced. I wish that the individuals that write up your car for service new just as much as the ones fixing the car. Not just go off of mileage and what the c More

by Denig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OSCAR GUEVARA
Jan 02, 2024 -

Stockton Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

December 20, 2023

Had the best experience on my purchase. Went in to see what they had to offer not imagining I would be walking out with my car! Stephen was such an amazing sales person. He was extremely pa More

by Cinthya Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Inthirath
Dec 21, 2023 -

Stockton Hyundai responded

Thank you, Cinthya, for sharing your thoughts about your experience with Stockton Hyundai. We appreciate your business and hope to see you again soon!

December 11, 2023

Walked the lot 20 minutes, nobody came out despite being open until 8. We left. I guess 43 degrees was too cold to sale a car. Taking business elsewhere. More

by antimony7
Recommend Dealer
No
Employees Worked With
Don't have a name to give as nobody came out to say one word to us.
Dec 14, 2023 -

Stockton Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 04, 2023

We had the best experience with our trade-in at Stockton Hyundai! Samajaye was friendly, very positive, and listened to what we were looking for from the moment we met. Oliver in finance made the paperwork More

by MelodyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samajaye Ross, Oliver McKay jr
Dec 05, 2023 -

Stockton Hyundai responded

Melody, Thank you so much for your kind words for Samejaye, and for taking the time to leave us this wonderful feedback!

November 24, 2023

Easy appointment online. The videos are very informative and the people are very nice. Thanks. More

by r3charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Flores, Baba Nath, Gabby Ramirez, Brandon Arreaga, Peter Peknik, Elizabeth Saba, Baylee Burdick-Amaral, Athina Walter
Nov 26, 2023 -

Stockton Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2023

Stay as far away as you can. Drive to any other Hyundai dealer. The worst place More

by tinfoil03.curbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Peknik
Nov 01, 2023 -

Stockton Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 01, 2023 -

tinfoil03.curbs responded

I tried to resolve the issue while at the dealership and the response from service manager was rude and would not resolve the issue after a week of trying!

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