Stockton Hyundai

Unprofessional, rude service and dodging management. Buying a new car should be an exciting experience, but Stockton Hyundai turned it into a nightmare. My brand-new 2026 Santa Fe died immediately after Buying a new car should be an exciting experience, but Stockton Hyundai turned it into a nightmare. My brand-new 2026 Santa Fe died immediately after purchase, and getting them to resolve it was a battle. • The Service: The service department was incredibly rude and treated me like an inconvenience. It took 4 separate trips back to the dealership to finally get all of the vehicle's delivery defects and electrical issues resolved. • The Management: The lack of leadership at this location is astounding. I contacted the General Manager directly to address the failure of the vehicle and the poor treatment by his staff. He never responded to my email, never returned my voicemails, and completely refused to acknowledge me. While the car is finally fixed, I will never step foot in this dealership again. A business is only as good as its leadership, and the GM's refusal to face a customer with a valid crisis tells you everything you need to know about how they operate. More

Service department is friendly and efficient. They always take the time to answer all my questions. They always take the time to answer all my questions. More

My sells rep really made sure I was in the car I wanted he was very professional kind and great customer service Thank You he was very professional kind and great customer service Thank You More

This is the second time I had to take my car into this dealership. Both times they have went above and beyond to try and figure out what is wrong with my car. Last year they did figure out what was wrong dealership. Both times they have went above and beyond to try and figure out what is wrong with my car. Last year they did figure out what was wrong and they did fix my car. This year when I took my car in Oscar was more than patient with me with trying to figure out what was wrong with it. When they thought they did figure it out he brought the car out and unfortunately, my car stove was not fixed, but Oscar did make sure that I was taken care of The team. Did a wonderful job. More

Very helpful, knowledgeable. Very pleasant to work with. Have never tried to take advantage of me because I'm a woman Very pleasant to work with. Have never tried to take advantage of me because I'm a woman More

They were kind when arriving to car lot they asked me what I was interested in and gave me a variety of vehicles to choose from, and it helped me purchase a vehicle within 2 hours and my overall experien what I was interested in and gave me a variety of vehicles to choose from, and it helped me purchase a vehicle within 2 hours and my overall experience is very satisfied with purchase! More

Probably one of the easiest car deal ever! Sonny was great and was very helpful and experienced! Carlos in finance got us handled in a very timely fashion and was also awesome! Definitely reco Sonny was great and was very helpful and experienced! Carlos in finance got us handled in a very timely fashion and was also awesome! Definitely recommend stopping by and letting them sell you a great vehicle. More

The staff were friendly and helpful. They didn’t try to sell me anything just helped me with my concerns. I would recommend them to entire who asks me questions. They didn’t try to sell me anything just helped me with my concerns. I would recommend them to entire who asks me questions. More

Friendly kind customer service listens to the problem in order for it to get resolved! order for it to get resolved! More

🚫 Dishonest and Disappointing Experience at Stockton Hyundai My car buying experience here started off positive with Esteban’s great energy and David’s friendly support. Unfortunately, everything cha Hyundai My car buying experience here started off positive with Esteban’s great energy and David’s friendly support. Unfortunately, everything changed when I was handed over to Salvador in finance. Sal told me multiple times that “everything is negotiable,” including my trade-in value and dealer discounts. But when it came to finalizing numbers, I was charged $2,000 for StarGuard and told it was “non-negotiable.” When I pushed back, Sal admitted the owner, Joey, wouldn’t remove it because “it wouldn’t make sense for the dealership.” In other words, they offset my agreed-upon trade-in by slipping in hidden costs. On top of that, when I asked for something as simple as complimentary all-weather mats with a $497 price match, I was denied — yet Sal had no hesitation trying to upsell me on extended warranties. As a customer, I felt misled, undervalued, and disrespected. Integrity matters, and Stockton Hyundai failed to deliver it. I would not recommend this dealership to anyone. More