Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stohlman Subaru of Sterling
Sterling, VA
555 Reviews
Conveniently located in Sterling, VA, the team at Stohlman Subaru of Sterling understands the needs of customers in the Northern Virginia, Herndon, Ashburn, and Chantilly, VA, areas. At Stohlman Subaru of Sterling, we offer a searchable online inventory of new Subaru cars, like the Legacy, Impreza, Crosstrek, Forester, Outback, BRZ and WRX along with well-maintained used cars in Northern Virginia by today's top manufacturers. Come on in and schedule a test drive! Our sales staff will help you find that new Subaru or Certified Pre-Owned vehicle that you have been searching for.
For years, the financial staff at Stohlman Subaru of Sterling has offered expert advice for those seeking an affordable Subaru car loan or lease in the Sterling, VA, area. Our service doesn't just stop there. Our local area customers can come in and take advantage of our knowledgeable Subaru service technicians and a fully-stocked inventory of Subaru auto parts in Sterling, VA.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 555 reviews
April 12, 2018
New car buying Edvin was very helpful in the purchase of a new Subaru Forester. Very professional and courteous. Financing walk-through was also very quick compared Edvin was very helpful in the purchase of a new Subaru Forester. Very professional and courteous. Financing walk-through was also very quick compared to previously buying cars. More
by carbuyer
Employees Worked With
Edvin Gusinac
Helpful April 05, 2018
I didn’t know I had a recall Because it was so long ago. My drivers side headlight was out and it’s very difficult to change on your own. I came in on Friday morning and waited. I Because it was so long ago. My drivers side headlight was out and it’s very difficult to change on your own. I came in on Friday morning and waited. I wasn’t even done my coffee and my car was done. I expected to pay for the work but Heather advised that it was under a recall so the bill was $0.00. My 2011 Outback has 182K miles on it and I have brought it here for all of my service. I’m very happy with how I am treated. More
by Jim O
Employees Worked With
Tom Wimmer, Heather Thomas
March 24, 2018
Excellent service every time. Been doing business with Stohlman since 2006. Superb service department. Technicians are thorough and very skilled. Excellent customer relationship wo Been doing business with Stohlman since 2006. Superb service department. Technicians are thorough and very skilled. Excellent customer relationship work and communications from the service advisors. More
by D
Employees Worked With
Tom Wimmer, Heather Thomas
March 19, 2018
People make the difference I take my Subarus to Stohlman Subaru of Sterling for servicing because of Heather Thomas. The entire service department is great, but Heather is a re I take my Subarus to Stohlman Subaru of Sterling for servicing because of Heather Thomas. The entire service department is great, but Heather is a real stand out in a really excellent group. I especially appreciate her knowledge, efficiency, speed, and responsiveness. More
by psgiarra
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
March 19, 2018
Padding the bill whenever possible Took 2015 Subaru Outback in for 30,000 mile tune up with 11 am prescheduled on-line appt. Arrived @ 11, no waiting. Explained cargo cover was stuck, Took 2015 Subaru Outback in for 30,000 mile tune up with 11 am prescheduled on-line appt. Arrived @ 11, no waiting. Explained cargo cover was stuck, and unable to slide shut. Initially told would be 2.5 hrs, so asked shuttle driver to take me to nearby Wegman’s. Had lovely lunch, and relaxed. After 2 hrs, service department phoned, saying cargo cover unable to repair, replacement costing $200. Knowing mechanics of part not complicated, declined. Other services recommended were front wheel alignment, air induction service, & front & rear differential service. Declined all these services, as all services combined would cost approximately $1,000. After service had vehicle for 3 hrs, I phoned & they said would be another 1 to 1.5 hrs to be ready. I phoned again @ 4:30 for shuttle pick up, even though vehicle still not ready. when I arrived, remarkably vehicle was ready. Jokingly explained was glad I didn’t have additional service done, or I’d have needed to leave the vehicle overnight. When I got home, I took cargo cover bar out, and discovered a piece of very sticky felt tape preventing the cover from opening. Once removed, wha la, cover operated perfectly. I feel tape put in place by factory to prevent cargo bar from shifting. Bottom line, mechanic in service department never removed nor inspected the cargo cover bar underside to determine a centered piece of felt prevented operating smoothly. Here again, I was a woman bringing in my vehicle for a 30,000 mile checkup (mileage @ 28,192) and here again, never again. I should have known better, and taken my vehicle to Dulles Shell for service, but since was 30,000, thought best done by dealership. Dulles Shell has always been honest and worked on vehicle at scheduled time slot, as had done service on my prior vehicles, with no surprises. I finally left Stohlman Sterling service department after paying $700.09 (included $25 coupon). I returned next day & dropped off piece of sticky felt for service manager to know how mechanic was deceitful about cargo cover. More
by Retired woman taken advantage of
Employees Worked With
Jay Valenzuela
March 13, 2018
Easy purchase of a gently-used Subaru They don't have a large array of used Subaru's on offer - probably because they are such great cars, no-one wants to part with them! But what was on o They don't have a large array of used Subaru's on offer - probably because they are such great cars, no-one wants to part with them! But what was on offer was a competitive price, which subsequently dropped. The sales staff were easy to deal with, and took care of all the paperwork with ease. Big plus - it's a large showroom with a comprehensive Parts & Accessories shop, plus the Service Center looks good too. Only downside - would have preferred to finance the purchase through Stohlman, but they were unwilling/unable, so went through my bank instead. More
by CarlessNoMore
Employees Worked With
Babak Alipour, Trent Norris
March 04, 2018
questionable pricing of new and used cars Bought a Subaru Outback from @Stohlman Subaru of Sterling 2 weeks back. I left myself on emails for offers from them. Received an offer for 3 K less o Bought a Subaru Outback from @Stohlman Subaru of Sterling 2 weeks back. I left myself on emails for offers from them. Received an offer for 3 K less on the same car (different colors) and more features from the same salesman who I bought it from and he has left me multiple voice mails trying to sell me a better car for 3 K less. Not sure what checks they have in place to avoid pricing goofups like this but I will not recommend this DEALERSHIP especially BOBBY who was my salesman at all. Very shading pricing practices. Moreover I was a repeat customer. Wonder how they treat first time customers. More
by skurdekar
Employees Worked With
Bobby (Alipour Babak)
February 27, 2018
Got a great deal with no high-pressure sales tactics. We recently purchased a 2018 Subaru Legacy at Stohlman's in Sterling. Fernando Avila was our salesperson. We drove and considered several different We recently purchased a 2018 Subaru Legacy at Stohlman's in Sterling. Fernando Avila was our salesperson. We drove and considered several different cars, and Fernando was very patient taking the time over multiple days to answer our questions and make sure we were comfortable with our final choice without any sales pressure. The final purchase price was considerably lower than what we were offered for comparable cars at other dealers. More
by John
Employees Worked With
February 21, 2018
Highly Recommend Stohlman Subaru of Sterling We recently purchased a 2018 Outback at Stohlman Subaru of Sterling. Brad S was our salesperson. He was super easy to deal with. No pressure at all. We recently purchased a 2018 Outback at Stohlman Subaru of Sterling. Brad S was our salesperson. He was super easy to deal with. No pressure at all. We came back multiple times and he thoroughly explained everything about the car and we took it out on several test drives. He emailed in between to check in and see if we had any questions or concerns. Not all the dealers were the same. We used a buying service through our Credit Union and i had many car dealers calling/emailing us to come to them. Many using old fashioned sales techniques. I stayed with Stohlman of Sterling because of their professionalism and no pressure service. The process of the actual negotiation and purchase went smoothly too. Again, Brad did an excellent job of explaining every little detail of the car and we left very satisfied with the whole experience. i would highly recommend Brad and Stohlman of Sterling. More
by Robin B
Employees Worked With
Bradley Sarris
February 20, 2018
Purchased a WRX STi This place had stellar customer service and very honest, friendly people. I test drove 2 vehicles and having someone know and explain the technical in This place had stellar customer service and very honest, friendly people. I test drove 2 vehicles and having someone know and explain the technical ins and outs of the vehicles helped tremendously to make my decision. I highly recommend the knowledgeable staff and top notch facility. I would purchase here again. More
by Turbo Tofu
Employees Worked With
