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Stohlman Subaru of Sterling

Sterling, VA

4.7
555 Reviews
Conveniently located in Sterling, VA, the team at Stohlman Subaru of Sterling understands the needs of customers in the Northern Virginia, Herndon, Ashburn, and Chantilly, VA, areas. At Stohlman Subaru of Sterling, we offer a searchable online inventory of new Subaru cars, like the Legacy, Impreza, Crosstrek, Forester, Outback, BRZ and WRX along with well-maintained used cars in Northern Virginia by today's top manufacturers. Come on in and schedule a test drive! Our sales staff will help you find that new Subaru or Certified Pre-Owned vehicle that you have been searching for. For years, the financial staff at Stohlman Subaru of Sterling has offered expert advice for those seeking an affordable Subaru car loan or lease in the Sterling, VA, area. Our service doesn't just stop there. Our local area customers can come in and take advantage of our knowledgeable Subaru service technicians and a fully-stocked inventory of Subaru auto parts in Sterling, VA.
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21736 Auto World Circle

Sterling, VA

20166

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Showing 555 reviews

March 26, 2017

AWESOME EXPERIENCE RANDY is a lovely person. very friendly and informative. The staff was great. there was no hassle, and I was in and out in about 2 hrs. None of the u More

by HAPPY CAMPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kasraie, Keilan Palacios, Randy Zemany
March 23, 2017

Happy experience! The dealership is friendly and low-key. We knew what we wanted, they found it in another state and had it there the next day! More

by monicasasscer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2017

Helpful and Friendly My husband and I were helping my daughter by her first car. Keilan, the used car manager, worked with us to fit my daughter's budget. Randy helped us More

by deana leubecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kasraie, Keilan Palacios, Randy Zemany
March 18, 2017

Service Very friendly and clean dealership. They went out of their ways to make sure my vehicle was correct. I also received a loaner car to drive while mine More

by Patrickmuldoon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wimmer, Heather Thomas
March 17, 2017

Horrible experiences all round. We purchased our vehicle from this dealership on the 31st of December, we waited five hours to sign for our 2015 Subaru Legacy. Our sales person seeme More

by lorna090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Wimmer, Jay Valenzuela
Mar 20, 2017 -

Stohlman Subaru of Sterling responded

We are sorry to hear your service visit did not meet your expectations. As a franchised dealer it is our responsibility to ensure your car is fixed correctly the first time. While you mentioned the NC dealer had diagnosed a caliper as the issue behind your concern, as the dealer actually performing the repair we still have to verify the same corrective action. The last thing we would want is to put a caliper on the car and have that not fix your concern. Our lead technician, a Subaru Master Certified Technician, was unable to reach the same conclusion and could not reproduce the problem. For that reason - and knowing you were traveling from out of town, we made various attempts at driving the car under varying circumstances to reproduce the issue you were concerned with. Those tests were performed over a series of days and times, thus the lengthiness of the stay. Your concern could not be reproduced while we had the car. At that time the system was reset and the car continued to operate normally. We take all of our clients' concerns very seriously and we apologize you spent so much time here during your purchase. Thank you for your feedback. We will use it to enhance our client care in the future.

March 11, 2017

Great service! Mr. Loweth, Mr. Palacios and Mr. Shahzad were very helpful and accommodating. The service was overall very satisfactory and we highly recommend them t More

by JimmyTiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keilan Palacios, Doug Loweth, David Jennings
March 10, 2017

The experience was much better than my expectations. This was my wife and I's first car buying experience. We went into it expecting a stereotypical nightmare in which outgoing, pushy salesmen would try More

by Taylor Roman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keilan Palacios, Randy Zemany, David Jennings
March 09, 2017

Buying Made Easy Purchasing a car through Stohlman Subaru in Sterling was easy. Fernando Avila was my sales representative, Koffi was the sales manager who ratified m More

by TPG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aka Koffi, Yasmihn Bonilla, David Jennings
March 08, 2017

Sales & Service You get a great deal on a new car three so far. Outstanding service when needed. The service is always done right the frist time and the people in the More

by flash7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wimmer
March 05, 2017

Excellent, friendly service. 5-star quality dealership. Use them. Ask for Randy - excellent salesperson. Keilan the sales manager is extremely good. They are very helpful and hone More

by Astro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keilan Palacios, Randy Zemany
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