Subaru of Sterling

Always feel my car’s needs are taken care of promptly. Natalie is wonderful..She took care of me on a Saturday just before closing and on Monday to get my car back to me.. Natalie is wonderful..She took care of me on a Saturday just before closing and on Monday to get my car back to me.. More

The wait time for an oil change is very long and the price is very high. price is very high. More

My Subaru is 5 years old and I have been bringing it here for service the whole time. They know my car, I absolutely trust them, they have never done anything to break that trust, and I intend to return for for service the whole time. They know my car, I absolutely trust them, they have never done anything to break that trust, and I intend to return for all service. It just oil and filter changes. Last year I needed a battery for my vehicle and wondered if I would be able to find one less expensive at an auto parts store but in reality I was able to purchase a genuine Subaru battery at this dealership for a similar price to aftermarket and the dealership knew how to swap out the battery and reset many of the electronics that are on modern cars so the experience was see seamless and stress free. I will need tires soon and will absolutely consider this dealership versus going somewhere else based on my 5 years of service experience here. David Lee is normally my service advisor unless he is not working that day or I am using express service, but everyone in the service department have always been professional and nothing short of exceptional. More

Everyone is very helpful and the process went smoothly. I would definitely go back again I would definitely go back again More

Scheduling service was easy. I was kept informed of progress during the appointment. Great service department. I was kept informed of progress during the appointment. Great service department. More

Staff was great, service was excellent and facilities were welcoming. Everyone was super nice and helpful. were welcoming. Everyone was super nice and helpful. More

Always great service, professional and friendly staff. James, my service advisor, is my go-to guy. James, my service advisor, is my go-to guy. More

Easy to schedule appointments that work with our availability. Prompt work and great customer service. One recommendation: previous Subaru dealerships placed a sticker on the inside of the winds availability. Prompt work and great customer service. One recommendation: previous Subaru dealerships placed a sticker on the inside of the windshield listing the mileage for the next recommended oil change. Daughters also had her Subaru serviced here and was completely satisfied. More

I feel comfortable with getting by car serviced at this dealership but last time I went in for service I had an appointment and it took 4 hours for an oil change and tire rotation which is way way way too dealership but last time I went in for service I had an appointment and it took 4 hours for an oil change and tire rotation which is way way way too long when normally it’s under 1 1/2 hours. Also, I requested an inspection and was not told until I arrived for my appointment that the person who does those does not work on that day. I would have changed my appointment day if I knew that as then I had to go to a local gasoline station for the inspection which also took awhile. More

The customer service is wonderful, with quick replies and answers. Especially appreciative of David in repairs who has an answer or will find out the answer. answers. Especially appreciative of David in repairs who has an answer or will find out the answer. More