Stohlman Subaru of Sterling - Service Center
Sterling, VA
261 Reviews of Stohlman Subaru of Sterling - Service Center
From the purchasing experience and continuing through two years maintenance checks, Stohlman has been impressive! Expectations are always met with exceptional facilities and customer service. years maintenance checks, Stohlman has been impressive! Expectations are always met with exceptional facilities and customer service. More
I recommend Stohlman Subaru of Sterling for sales and service without reservation. We have purchased two Subaru Foresters there and continue to have both cars serviced there as well. service without reservation. We have purchased two Subaru Foresters there and continue to have both cars serviced there as well. More
Excellent service and customer care. Very personable service advisor and extremely customer oriented with a no pressure sales team. service advisor and extremely customer oriented with a no pressure sales team. More
Daniel Eisenberg is an exceptional person, not only as a Service Consultant--very friendly, honest. professional and reliable. It made all my service visits to Stohlman Subaru of Sterling tremendously succe Service Consultant--very friendly, honest. professional and reliable. It made all my service visits to Stohlman Subaru of Sterling tremendously successful. Thanks so much Daniel for always being there for us and God bless!!! More
Excellent service since a very smooth purchase nearly two years ago. Both the sales experience and subsequent routine service for my Impreza have been impressive! years ago. Both the sales experience and subsequent routine service for my Impreza have been impressive! More
I was told at a 18k service that there was a recall on the fuel pump. I was told the part had to be ordered. I went into waiting area for the service and for what seemed to be longer than expected. I went the fuel pump. I was told the part had to be ordered. I went into waiting area for the service and for what seemed to be longer than expected. I went up to service desk to see what was taking so long and then was told the part was available and it was installed. Why didn’t anyone come into the service area to tell me this? My car stunk like gas when I got it back. There were black finger prints inside my door on the leather. I always get my car back dirty. After a major service I read where they are supposed to wash your car for free. A wash would have helped the gas smell. I’m changing dealerships. I like the waiting area. Next time I’m going to the one closer to my house. More
Customer service yesterday at Stohlman Subaru of Sterling was excellent from arrival to departure. It took less that an hour to service my car. The service advisor, Ivan Funes, was very helpful. Thanks also was excellent from arrival to departure. It took less that an hour to service my car. The service advisor, Ivan Funes, was very helpful. Thanks also to Ali and Roxanne who helped me with the initial purchase! More
Kelly was my service advisor and went beyond what I expected. She is a great representative of the service department. I will continue using this dealership. expected. She is a great representative of the service department. I will continue using this dealership. More
Excellent customer relations and excellent service at Stohlman Subaru of Sterling. The front desk people are knowledgeable about any questions I might have and are friendly professionals. Same for the Stohlman Subaru of Sterling. The front desk people are knowledgeable about any questions I might have and are friendly professionals. Same for the services people. They inspire total confidence. More
Excellent work by Ivan Funes, my service advisor. He was extremely helpful and patient explaining my technical questions ( I’m elderly)and even stepped in and personally had my.car washed and vacuumed wh extremely helpful and patient explaining my technical questions ( I’m elderly)and even stepped in and personally had my.car washed and vacuumed when staff wasn’t available- now that’s great service, Love the outback I purchased there so it’s my kind of dealership. More