Stokes Hodges Kia

I bought the car two years ago and KIA has serviced it the whole time, I go to retrieve the lugbolt key to have my tires rotated and it isn't in my vehicle. It's hasn't been in there since day one. The d the whole time, I go to retrieve the lugbolt key to have my tires rotated and it isn't in my vehicle. It's hasn't been in there since day one. The dealership said they check off everything and sign off on it saying it was there. I didn't receive that list at the time of purchase. So I had to buy a new key to the tune of $40.00. The general manager, Mr Vaughn said he didn't care if he lost a customer. My suggestion was for the sales rep to verify the ideas in the car before its sold. He didn't care what I had too say. At least I figured out this before I really need the key. More

Great Service! Victor has been very helpful every step of the way. Especially when it came down to getting my car repaired and also putting me in a loaner car until Victor has been very helpful every step of the way. Especially when it came down to getting my car repaired and also putting me in a loaner car until then. Big thanks to Stokes Hodges Kia. More

Have been a loyal customer since 2017. Our salesperson, Monique Martin is a superstar. We only buy cars from her. Recently had service appointment which went without a hitch. After sev Our salesperson, Monique Martin is a superstar. We only buy cars from her. Recently had service appointment which went without a hitch. After several phone calls, my issue was taken care of. More

Horrible notorious and everyone is a lier sold me a 2023 kia forte. I can't afford the car and he knew I couldn't afford it. There solutions is to forfeit the car and it repo and still have that 30000 ,,pa kia forte. I can't afford the car and he knew I couldn't afford it. There solutions is to forfeit the car and it repo and still have that 30000 ,,payment on my credit with no car and with a negative equality. Very dissatisfied and angry. I feel like I got hustled and I feel like they want me homeless and living in that ridiculous expensive car. More

Purchased a vehicle in January purchased the warranty, have had issue out of the car , the team has not been helpful with resolving the issue nor working with the warranty company. Seems that and they wer have had issue out of the car , the team has not been helpful with resolving the issue nor working with the warranty company. Seems that and they were interested in getting the sale and after that the customer service went to a non factor . More

Unprofessional, Don’t return calls, bad service, damages vehicles & refuse to fix it, & loses keys vehicles & refuse to fix it, & loses keys More

I just purchase a car from Kia of Augusta my salesman name was Bob Collins. He was very friendly and helpful with the buying process. He made the buying process very easy. He was the best salesman I ever name was Bob Collins. He was very friendly and helpful with the buying process. He made the buying process very easy. He was the best salesman I ever did business with. More

Dishonest, Greedy liars! That’s all I have to say. You can read my google review for more info on this disgraceful dealership. That’s all I have to say. You can read my google review for more info on this disgraceful dealership. More

Monique Martin was very professional, customer service friendly, and knowledgeable. She made the process of my trade in and new car purchase very easy and as quick as possible while keeping us informed ev friendly, and knowledgeable. She made the process of my trade in and new car purchase very easy and as quick as possible while keeping us informed every step of the way. I Couldn’t have asked for better service. More

Terence was great to me at Kia of Augusta and is Helping me with my first time buying a car!! me with my first time buying a car!! More