Stokes Honda Cars of Beaufort
Beaufort, SC
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What a great experience we had with the service department. While driving to Beaufort area on vacation, my Acura developed a loud and annoying noise coming from glove compartment area. This would h department. While driving to Beaufort area on vacation, my Acura developed a loud and annoying noise coming from glove compartment area. This would happen only at higher speeds. I stopped in about 3PM and met Michael, a service writer. He listened to me, asked many questions to narrow down issue. As he was setting up an appointment, he saw Patrick, service manager & master mechanic, and called him over & explained what was going on with my car. Patrick said he had some ideas & went to my car, diagnosed the problem, which turned out to be simple but impossible to find by someone untrained & fixed it. I was overwhelmed by this dealership/service department. I can’t say enough about my experience plus Michael even gave us several recommendations for restaurants while we are in the area. I highly recommend this dealership for anyone who is looking for quality service with old fashioned values. More
Scheduled an 8:30am appointment for an alignment, balance and tire rotation. I was told it would take 1hr 20 minutes. At 10am, Brett made a service recommendation. 10:45am I checked to see if my vehicle was and tire rotation. I was told it would take 1hr 20 minutes. At 10am, Brett made a service recommendation. 10:45am I checked to see if my vehicle was ready. Later informed it would be an additional hour before they were complete. I asked why. Informed it was very busy today. Not acceptable when I have a scheduled appointment. As of 11:28am I am still waiting!!😡😡 More
I want to take a moment to thank Gregg for all of his assistance. I went to get my car serviced and there were several lights on which had me concerned. Gregg must have seen it or sensed it and made me assistance. I went to get my car serviced and there were several lights on which had me concerned. Gregg must have seen it or sensed it and made me feel comfortable. He told me to come in early the next morning to drop my car off and he would take car of everything. So said, so done. He called me with the diagnosis and told me that it would be finished by the end of the work day which it was. This was my first time going to a dealership to service my car and I'm sure we've all heard stories about how they can be towards customers, but not Gregg, he really cares. I appreciated it. More
The last 4 appointments I had with them for service, my car was returned with oil hand prints on the seats, loose drip pan plug, rummaged through. My vehicle should be returned in the same condition I lef car was returned with oil hand prints on the seats, loose drip pan plug, rummaged through. My vehicle should be returned in the same condition I left with them.....period! Oh, I forgot to mention, that the hubcaps were put back on covering the valve stems! More
Jeremy and Patrick went above and beyond to take care of us The staff went the extra mile to get our car fixed and back to us by the end of the day since they knew we were traveling and still had far to go to r The staff went the extra mile to get our car fixed and back to us by the end of the day since they knew we were traveling and still had far to go to reach our new home. They went to a lot of trouble to get the parts needed and to explain all the problems to us. They are a very hard working staff. We appreciate the great professional and high quality service. Our car now feels like new. More
drove into your dealership with shattered window came into your dealership with broken mirror and shattered window. with out of state plates. expected to be ripped off because im from new jersey. but came into your dealership with broken mirror and shattered window. with out of state plates. expected to be ripped off because im from new jersey. but quite the contrary. was taken care of with respect and like I lived in your great town. the bill was reasonable and done as quickly as possible the next day! thankyou Malita Rivers and Bret Whiteside for your kindness and hospitality(if I spelt that right) and professionalism. I apologize for not responding sooner found your card and this reminded me to respond. Be safe good luck! ThankYou Kevin M Callaghan Lakewood New Jersey More
Service and new car purchase While on vacation our old Honda died and we were able to purchase a new Honda Odyssey in less than 8 hours, hassle-free, even though we were from out While on vacation our old Honda died and we were able to purchase a new Honda Odyssey in less than 8 hours, hassle-free, even though we were from out of state. All staff members from service to finance were knowledgeable and extremely helpful. More
Maintenance Whenever I call for any type of service I am always accommodated according to my work schedule. The service is performed in a timely manner. As for Whenever I call for any type of service I am always accommodated according to my work schedule. The service is performed in a timely manner. As for Tony Pirozzi he is always there to answer any questions I may have. I will always go to Stokes Honda as long as I am living in South Carolina. More
Great Cars Backed By Great People! Every experience w/ Stokes Honda is friendly & professional. Tony Pirozzi sold us our car and is first rate at his job. I bought my daughters’s car f Every experience w/ Stokes Honda is friendly & professional. Tony Pirozzi sold us our car and is first rate at his job. I bought my daughters’s car from him as well as my own. Jeremy & Edwin make service so easy & reliable. Together they make a wonderful team! No other dealership for me! More

