me this is "first and last impression". This type of greeting reassures me my visit will be pleasant and memorable. Now, I am confident that I can trust my dealer in moving forward in taking good care of my car. I believe in good quality service and here's what I've had personal experience on many visit in analyzing and evaluating: first, the General Manager, Mr. Joe Dettrey. I've NEVER seen a GM worked as though he's one of the mechanics. He drives cars into maintenance shop, he's seen running back and forth smiling and saying hello as he's running to customer car. Mr. Dettrey does not sport his title - he works it.!He doesnt mind getting greased - I love this! The service department, dealership contacts, service reps and employees are friendly, phenomenal and awesome!
So, if you're at the end of your service department - try mine's - Stokes Honda - highly recommended. Lillie M. Jenkins