Stokes Honda North

Shawn was friendly and professional and not pushy. We came in looking for a used car and left with a new one. He made sure the detailing was rushed for us because we had been there so long and my childre came in looking for a used car and left with a new one. He made sure the detailing was rushed for us because we had been there so long and my children were restless. He even offered to deliver it to our house personally. This is what good service is all about! More

Melissa was very knowledgeable and helpful on the telephone. She met us and passed us on to Sean on the sales floor. He has a great personality and we appreciated his service in helping us find a c telephone. She met us and passed us on to Sean on the sales floor. He has a great personality and we appreciated his service in helping us find a car. Nicole R Watts More

I waited for 30 minutes to be greeted. I had an appointment at 11:30 and was told that I was late when I was there, I was just waiting for someone to check me in. I was told the noise my car was m appointment at 11:30 and was told that I was late when I was there, I was just waiting for someone to check me in. I was told the noise my car was making was because my brakes pads were on backwards. My son told me that is NOT possible with new cars. I was told that it would be $47 just to look at my car. I was told that I would hear within two hours what the problem was because they were "backed up!" I called four hours later to check progress and still had no answers. I called four and one half hours later and asked for the manager. I explained my experience thus far and he promised to check into it and call me right back. I came to retrieve my car because I gave on Stokes. When I pulled into the parking lot, Raymond called to say that they could not reproduce the sound my car was making and that it was aftermarket brake pads most likely. I never heard from the service manager. It was the worst service I've ever received from any Honda dealer. More

Very helpful, quick service, friendly.In fact I thought I would have to make two trips to the dealership and they were so helpful everything was done in one trip. I was very thankful, did not have to miss to would have to make two trips to the dealership and they were so helpful everything was done in one trip. I was very thankful, did not have to miss too much work. More

I had a very good experience. I was happy that they worked with me to get me in to a car that I could afford and am very happy with my purchase. I have the payment that I wanted and love my new Civic. worked with me to get me in to a car that I could afford and am very happy with my purchase. I have the payment that I wanted and love my new Civic. I would have liked to know a little sooner in the process that it was not going to work financially for the Accord that I was looking at but they were very helpful when I decided to make a change. Thanks so much for all the help especially Cliff for finding the right car and I was very impressed with Yomi for spending so much time going back and forth on the finances to help me understand and ultimately making the suggestion to get me into the Civic. For someone who had never purchased a new car I was very glad to have them lay it all out so I could make the right decision. More

I have been a customer with Stokes for atleast 20years or more and I keep comming back for great mainetenance and people. thank you Julie more and I keep comming back for great mainetenance and people. thank you Julie More

As always over the past 15 or more years, great service, super courteous and friendly personnel. That's why we keep buying and servicing our Hondas at Stokes! Winnie Darby super courteous and friendly personnel. That's why we keep buying and servicing our Hondas at Stokes! Winnie Darby More

Any questions or inquiries we have at that time regarding this vehicle was explained to us. there is no question we went to the right dealership. thank you. this vehicle was explained to us. there is no question we went to the right dealership. thank you. More

Cleve and Jack made sure they identified the repairs needed and worked with me to help make the cost more affordable. I purchased my 2000 Accord fro Stokes in 9/00 and no other dealership has worked on needed and worked with me to help make the cost more affordable. I purchased my 2000 Accord fro Stokes in 9/00 and no other dealership has worked on my car. My wife purchased a new 2007 Pilot from you also. More

Long wait. The service statation was very busy during my appointment time. I made an appointment for an oil change. After the 90 min. wait time, the waiting area began to clear. I saw my car being pulled appointment time. I made an appointment for an oil change. After the 90 min. wait time, the waiting area began to clear. I saw my car being pulled out and went to the service desk. I still had to wait 5 minutes before anyone acknowleged me. I felt they should have made my appointment at a later time when they were not so busy. More