Stokes Honda North

My visit has been great when it comes to the service department. Whenever I'm there I only like deal with the same workers there!! They have always treated me like family!! department. Whenever I'm there I only like deal with the same workers there!! They have always treated me like family!! More

Terrible experience Worst car buying experience ever. Disorganized, aggressive. They had the tags off our trade and were trying to get us signing papers before we had act Worst car buying experience ever. Disorganized, aggressive. They had the tags off our trade and were trying to get us signing papers before we had actually made a financial deal on the car. In the process, they used a self-survey on condition of the trade to push a lower trade price when the condition is already considered in the book value. We came away confused and dazed and are questioning our purchase. We will never purchase from this Honda dealer again. More

awsome job They were very helpful with any question I had and the service people there were great. I couldn't have asked for a better experience with my car shop They were very helpful with any question I had and the service people there were great. I couldn't have asked for a better experience with my car shopping questions. More

DO NOT Bring your car here for service!! So, to start, I’d give this location a 0/5 stars but that’s not an option. They took my car in for an oil change, as it was my first visit to the So, to start, I’d give this location a 0/5 stars but that’s not an option. They took my car in for an oil change, as it was my first visit to the dealership. Figured I’d give them a chance over my own because we mainly service Toyota and I own a Honda! WRONG. They emptied my car of all remaining oil and forgot/chose not to fill it back in with ANY oil. My 4 month pregnant girlfriend drove that car from North Charleston up on Rivers Ave, to Savannah Highway West Ashley with NO OIL in it. She could have been seriously injured by the car shutting off or overheated engine. I asked for a full refund and they said yes, but have had to call twice, both times they have not completed the process. (IMO on purpose to avoid refunding) I am without the service they provided AND the money on a hap-hazardous visit from Stokes Honda North Charleston. Neither Service Manager Clive, or Heather could solve the issue. Avoid at ALL costs. More

Stokes honda 200% kbb lie This place is totally false advertising and just moving of numbers to try and get you to sign. looked at honda pilot elite...would have been 3rd new h This place is totally false advertising and just moving of numbers to try and get you to sign. looked at honda pilot elite...would have been 3rd new honda purchased by us! no care whatsoever...low ball offer on trade and high price SUV...the stokes diff...will not get you to 200% of kbb... high price on car... poor example of a dealer!!! buyer beware!!! last watch out for PJ...he is totally a waste of time...made experiance way worse. More

Awesome Service me this is "first and last impression". This type of greeting reassures me my visit will be pleasant and memorable. Now, I am confident that I can tru me this is "first and last impression". This type of greeting reassures me my visit will be pleasant and memorable. Now, I am confident that I can trust my dealer in moving forward in taking good care of my car. I believe in good quality service and here's what I've had personal experience on many visit in analyzing and evaluating: first, the General Manager, Mr. Joe Dettrey. I've NEVER seen a GM worked as though he's one of the mechanics. He drives cars into maintenance shop, he's seen running back and forth smiling and saying hello as he's running to customer car. Mr. Dettrey does not sport his title - he works it.!He doesnt mind getting greased - I love this! The service department, dealership contacts, service reps and employees are friendly, phenomenal and awesome! So, if you're at the end of your service department - try mine's - Stokes Honda - highly recommended. Lillie M. Jenkins More

Battery replacement services visit I was a walk in customer at North Charleston Stokes Honda and was greeted by Curtis Brayboy. He asked me what brought me in today and I told him I I was a walk in customer at North Charleston Stokes Honda and was greeted by Curtis Brayboy. He asked me what brought me in today and I told him I believe it was time for a new battery since it was coming up on 4 years since I bought my 2016 odyssey. He got my van to the service people fast and did a multi port inspection of the odyssey. After the inspection, it was discovered the the battery was bad and I needed rear break pads and rotor turning. I was in and out with new battery in less than 30 min. Recommend Stoked Honda North. Thank you J. Garcia More

Helpful Staff I went to Stokes; the place was packed. Sean Collins was a huge help! As busy as it was, he kept calm and helped me. Although I had a wait, Sean got I went to Stokes; the place was packed. Sean Collins was a huge help! As busy as it was, he kept calm and helped me. Although I had a wait, Sean got things done! More

Worst service department I have ever used. I Purchased a 2017 CRV approximately two years ago. The car has been great. The service experience has been anything but. We purchased a car care pla I Purchased a 2017 CRV approximately two years ago. The car has been great. The service experience has been anything but. We purchased a car care plan requiring that we get all changes which are paid for at Stokes. Even with an appointment, the quickest all change I have gotten has taken in excess of two hours. When we had a more serious problem with the sensors caused by small accident, The car was in the shop for three separate occasions totaling almost 2 weeks. During that time. When I would call to get a status on the car, I would always have to leave a message which was rarely returned. I understand how there might be an isolated incident that is not satisfactory however my experience with their service department has been consistently unsatisfactory. More

Great Service Want to give a big shout out to Michelle Grooms in Sales for excellent customer service!! You took care of everything and made sure it was done proper Want to give a big shout out to Michelle Grooms in Sales for excellent customer service!! You took care of everything and made sure it was done properly. Thank You!’ More