
Stokes Kia
Goose Creek, SC
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387 Reviews of Stokes Kia
I was greeted warmly and taken to the lounge. I was 45 minutes early for my appointment with Justin Washington. The new showroom is beautiful! I was 45 minutes early for my appointment with Justin Washington. The new showroom is beautiful! More
I’ve used Stokes Kia to service my Telluride for several years. The service department is great and they’ve always taken care of my car promptly. years. The service department is great and they’ve always taken care of my car promptly. More
Didn’t Buy (Yet), But Treated Like Gold Although I didn’t end up purchasing a car (just yet!), I had to take a moment to highlight the amazing experience I had with Justin. From start to finish, he wa didn’t end up purchasing a car (just yet!), I had to take a moment to highlight the amazing experience I had with Justin. From start to finish, he was patient, kind, and incredibly thorough. He took the time to walk me through all my options, answered every question honestly, and never once made me feel rushed or pressured. The only reason I didn’t buy was because I realized I need a little more time to decide exactly what I want I’m being extra thoughtful about this purchase. But when I am ready, I know exactly where I’m going and who I’m asking for. If you want someone who truly listens and treats you like a person, not just a sale, go see Justin at Stokes Kia. You won’t regret it! More
I have been to many, many dealerships in my lifetime, but my overall experience with this Service Department has been the most negative ever. Everytime I pulled into the service bay, I had to get out of the my overall experience with this Service Department has been the most negative ever. Everytime I pulled into the service bay, I had to get out of the car and go inside to receive service. Instructions and expectations pertaining to the drop-off for warranty work was not adequately articulated. Thus I ended up leaving the car unexpectedly for several days. No courtesy vehicle service was available. I was told that Kia does not offer such a service. Overall communication with alleged service department professionals was a big bust!! 😔 More
Purchased our new vechicle and had a great experience. Professional, very kind, and no pressure Salesman John Shinkle was the best salesperson we have had in our car buying experiences. Professional, very kind, and no pressure Salesman John Shinkle was the best salesperson we have had in our car buying experiences. More