Stokes Kia

I had to buy a new car because the car I bought from this dealership was a lemon and I exceeded miles required to qualify for lemon law. The car was at the dealership's service dept more than it was in my p dealership was a lemon and I exceeded miles required to qualify for lemon law. The car was at the dealership's service dept more than it was in my possession this entire summer! The vehicle would lose acceleration the esc would turn off and check engine light turn on and the car would not accelerate past 35mph. This would happen at random all the time. Which is not the service depts fault..but they did attempt to fix the problem a lot this summer withh no avail. The last time it happened I brought the car in and sat down with the general manager and the service manager they said they would work with me and gave me a great deal! It was late I wasnt ready to make a decision so I went home and headed out for vacation the next day. When I came back the general manager no longer worked for the dealership I was told they would honor the deal i made with the general manager. When I went in I sat down with the sales manager and he did not work with me. He was not easy to work with and he was rude. He told me that the general manager I made the deal with no longer worked at stokes and that I would be working with him now! I was shocked at how I was being treated after all that I had been through this summer. They didn't want to work with me, I was Another sale to them. I asked them to give me my keys to my sorento and went somewhere else which was a much more pleasant experience! When I left the dealership I noticed my gas light turned on...I brought my car in with at least a half of tank of gas and they give it back to me on empty! Wow. I am amazed at how well I was treated here! More

These guys were real easy to work with, and were very professional. I did not have any issues with either Dave or Michael, both were very helpful. The dealer gave me no issues on my trade in, and gave me professional. I did not have any issues with either Dave or Michael, both were very helpful. The dealer gave me no issues on my trade in, and gave me a good trade in value. I was in and out of the dealership within 2 hours, driving home my new Kia Soul. Great people, great cars, great experience. More

Fantastic place all around. I went there on 4/30 and bought a new Forte Koup SX, and then two days later my wife bought a new Forte four door. From my first meeting with Nick it was wonderful. He is a bought a new Forte Koup SX, and then two days later my wife bought a new Forte four door. From my first meeting with Nick it was wonderful. He is a great salesperson that doesn't pressure you like most places. Everyone there up to the General Manager was spectacular. I would rate these guys as the number 1 spot to buy a new Kia. This is not your mothers Kia, they have got some of the best cars on the market. Again thank you Stokes Kia for a great experience and you will be my next stop when it's time to buy again. More

I stopped by this dealership because I was looking for a used 2010 mazda6 I saw advertised online, unfortunately it was on the summerville lot but Ed Wallace greeted us with a huge smile and was so personab used 2010 mazda6 I saw advertised online, unfortunately it was on the summerville lot but Ed Wallace greeted us with a huge smile and was so personable I decided I'd give Kia a chance. My 12 year old civic had finally seen it's better days and I was ready to buy something THAT day and if anyone deserved a sale it was Ed, he was wonderful! The reason for my review is because of the finance department. The man that came out to assist us didn't even shake our hands and basically acted like we were wasting his time, I asked him what he could do for us with price and I told him what I had calculated and he literally laughed at me and told me I could never get the car I was looking at for the price I wanted. I was very offended and finally ended up telling him that he was being very rude and I am a paying customer so he should treat me like I meant something. He went to crunch some numbers and came back with another price out of our budget so my fiancee asked what he could do for us if we were willing to trade HIS car too and get a brand new sportage; he told my fiancee he wasn't doing ANYTHING more for us with the price on my car and told my fiancee he could do whatever he wants with his car but we wouldn't be able to get my payment down any cheaper.. Needless to say I finally flat out said that I was finished with them and I wanted to go back to Hudson Nissan in North Charleston to see Mikey who had tried to help me back in Sept of 2010 when I originally first started looking and researching! Ed came out and tried to calm my nerves and I told him how rude the finance department was and even with $5,000 down they weren't willing to work with me EVEN after we were willing to buy TWO brand new cars! Ed said he would get his general manager to call me and they would personally help us the next day, I told him I was going to Nissan to look at the car I originally wanted and I was very unhappy it wasn't him it was basically every other employee that looked at us as if we couldn't afford their cars. The very Next day we went to Hudson Nissan of North Charleston and asked for Mikey, he let me look and I told him what had happened the night before; I also told him my cap off of what I wanted to spend and you know what, we drove off that lot in a brand new 2011 altima coupe with only 33 miles on it. The funny thing is, the altima was listed at almost the SAME price as the Kia Optima but their finance department and staff worked their magic and got me the deal I was looking for and got me the payment I could afford. We are actually buying an SUV from Nissan as well. In this economy EVERY SALE COUNTS. Don't judge a book by it's cover and just because someone doesn't LOOK like they can afford something doesn't mean they REALLY can't afford it. More

Michael Tucker gave me the best car shopping experienc ever.I couldn't have asked for a more knowledgable sale person. There was no pressure, just patience and friendliness.Thanks Michael and everyone at ever.I couldn't have asked for a more knowledgable sale person. There was no pressure, just patience and friendliness.Thanks Michael and everyone at Stokes Kia of Goose Creek. I am loving my new Kia Forte Ex. God bless, you're doing an awesome job. More

It was a pleasure to work with Qasem! He made a very long experience (the dealership was very busy!) easy to deal with when having a 18 month old hungry, tired baby. I have bought from Stokes before; never K experience (the dealership was very busy!) easy to deal with when having a 18 month old hungry, tired baby. I have bought from Stokes before; never Kia, but this dealership is ranks very high. Looking forward to dealing with him again. More

It was a wonderful experience and everyone worked hard to get me into a new and dependable car. I'm very thankful I was told to go to KIA because it was the best car buying experience I've had. All associa get me into a new and dependable car. I'm very thankful I was told to go to KIA because it was the best car buying experience I've had. All associates were friendly and very polite. Michael Tucker did all that he could and went out of his way to get me into my new car and Jason L. was wonderful in assisting me as well. More

Working with Kristi was a pleasure. She did not apply undue pressure to purchase and understood our need to "check things out", do research, and test drive other vehicles before we made a final decision. undue pressure to purchase and understood our need to "check things out", do research, and test drive other vehicles before we made a final decision. She was professional, expressed herself articulately, and represents her dealership well. More