Stokes Mazda

Third time taking car in for scheduled service. Work is completed quickly and service dept follow ups. Dealer also send out service specials in th email frequently. Andrew Tombs - 1832 Hall Point Ro completed quickly and service dept follow ups. Dealer also send out service specials in th email frequently. Andrew Tombs - 1832 Hall Point Road Mount Pleasant, South Carolina 29466 2010 Mazda CX-9 More

Stokes Mazda was extremely accomadating. They provided transportation for me to and from work while they serviced my car. Additionally, their price was more reasonable than my estimate from a service area transportation for me to and from work while they serviced my car. Additionally, their price was more reasonable than my estimate from a service area closer to home. Definately worth the trip. I am glad to have bought my car from Stokes Mazda! Alan and Justin are exceptional employees and deserve recognition.....THANKS Y'ALL!!!! More

Got there without appointment and quickly checked in by Mr. Kent. Informed about tire problem and provided with a quick quote. only waited less then half an hour and comfortably spent the time sipping a so Mr. Kent. Informed about tire problem and provided with a quick quote. only waited less then half an hour and comfortably spent the time sipping a soft drink while watching Cable TV. They accepted discount coupon. More

Went in for a 50k service check. Was not pressured to get anything done that I did not need. Pleasantly surprised at how little maintenance my car needs even after 50k miles. Service like this builds trust i anything done that I did not need. Pleasantly surprised at how little maintenance my car needs even after 50k miles. Service like this builds trust in business. I appreciate knowing I can believe what I am told by my service techs. You can buy a car anywhere, how you are treated for the years after is what makes a dealership credible. More

After selling a new car we learned that ours had 450 miles on it. We did not get the test drive the car as a big screw was protruding the tire. When we did took delivery of the car after the tire ware r miles on it. We did not get the test drive the car as a big screw was protruding the tire. When we did took delivery of the car after the tire ware replaced the allignment was way off. They fixed it and and after 12000 miles the tires were completely gone. The allignment was so bad that we had to get new tires. Good Year paid half ($600) they paid 3 oil changes. Than the warrenty ended as we were told the car was titled before. My wife raised xxxx and they reinstated the warranty. After replacing some major parts we quickly traded the car and now we are fighting to get a refund on GAP insurance from them. After many emails with Mazda USA we got some feedback and told that it takes 4 to 6 weeks to process and to mark our calender. Never again. More

I've been using Stokes Mazda for over a year and a half now and this is the only place I'll take my car to in charleston besides doing the work myself. The quality of their work has always been exceptiona now and this is the only place I'll take my car to in charleston besides doing the work myself. The quality of their work has always been exceptional and as far as customer service is concerned, they really go above and beyond what's required of them. Of any service department I've used for any length of time, I've had the best overall experience at this location, especially when working with either Kent or Sid. I'd recommend these guys to anyone and will continue going here for any repairs or services I need while still living in Charleston. More

Kent linked us to Anthony to buy a new 2012 Mazda5 and to trade in our used car. Anthony was great to work with and got us the price we needed to trade our care for the new vehicle. This is our 3rd Mazda p trade in our used car. Anthony was great to work with and got us the price we needed to trade our care for the new vehicle. This is our 3rd Mazda purchased in 4 years (we always have at least 2 in our garage!)..we love them and Stokes Mazda!!! More

I had a great experience when buying my 2009 Mazda 6 and bought the extended warranty. But 4 months into purchasing the car now all these things aren't covered under my warranty. My car now has electrical bought the extended warranty. But 4 months into purchasing the car now all these things aren't covered under my warranty. My car now has electrical problems and exhaust problems. The dealership was not very helpful in talking to me about how to resolve the issue, just that i needed to pay the money. When I pull up my warranty information that says it's covered they still fight me on it. I had wonderful service in buying the car but it's too bad that it really was just lipservice. I wish I had known more about how the dealership is after you've purchased the car. More