Stokes Toyota Beaufort

If I could give a negative response I would. I made an appointment with them and explain that I lived 1 and 1/2 hrs away. The salesman told me that they would give me a 25.00 gift visa for my gas I made an appointment with them and explain that I lived 1 and 1/2 hrs away. The salesman told me that they would give me a 25.00 gift visa for my gas. I was told that a manager as well as a finance guy was going to sit with me and go over everything. That was not the case. I meet the manager's and a salesman whom I had never spoke with. I was told to fill out all my information before I saw even 1 car. Then was asked to fill out credit information. When I didn't have the information they wanted from me ...(that I wasn't told to bring.) I went to show them proof of my income when I over heard them making fun of me and making rude comments. As soon as they realized I was standing there they started to whisper. At that moment I was told that MY OWN LOANING BANK was asking for more proof. I asked for my keys back right then. I WILL NEVER GO BACK AND WILL TELL ANYONE WHO ASKS ME. DON'T GO THERE. More

10,000 mile service I took my car Corolla in for a 10,000 mile scheduled service appointment. Everyone there was so friendly and efficient. The service was completed in I took my car Corolla in for a 10,000 mile scheduled service appointment. Everyone there was so friendly and efficient. The service was completed in the time they said it would be done and they explained everything that they checked and did. I highly recommend Stokes Brown Toyota of Beaufort. More

Responsive professional efficient Bret Whiteside in particular helped keep us on the road. We had an unscheduled and late in the day breakdown while traveling to Beaufort. This deal Bret Whiteside in particular helped keep us on the road. We had an unscheduled and late in the day breakdown while traveling to Beaufort. This dealership got us going and we appreciate it. More

service Great greeting by Dev. Service was on time and completed in less time than I expected. Payment transaction was smoothe, no issues. Good byes from Dev Great greeting by Dev. Service was on time and completed in less time than I expected. Payment transaction was smoothe, no issues. Good byes from Dev and Bret. Excellent experience. More

Service department The folks at Stokes Toyota are friendly and efficient. Getting my car service there is always a good experience, and the service was done within the t The folks at Stokes Toyota are friendly and efficient. Getting my car service there is always a good experience, and the service was done within the time they promised. More

Superb,as usual I drove 700 miles ( round trip) even tho there is a Toyota dealer near my Summer home. I do not trust their service department and they quoted me seve I drove 700 miles ( round trip) even tho there is a Toyota dealer near my Summer home. I do not trust their service department and they quoted me several hundred dollars more for needed work than Stokes/Brown. Bret Whirsides in Service has been taking car of my card for 16 years, always honest, capable and meets his commitments and quoted prices.i have bought 4 cars from Stokes Brown primarily because of him him and the Service Dept. More

TERRIBLE:E SERVICE EXPERIENCE Now I know why they want you to finish your review before the service is done. After multiple trips back to the dealership because the work was not c Now I know why they want you to finish your review before the service is done. After multiple trips back to the dealership because the work was not completed correctly, I will not use or recommend this service department to anyone. I rarely write a negative review but Bret WhiteSide and his team are just terrible. Every time I would come get the car they would tell me its perfect, we tested everything and it's running great. A mile down the road, the engine light comes on again. This is unacceptable for any service department. You cannot continue to miss things and then make excuses of why you missed them. $3,000 dollars later and my car still isn't repaired correctly. What is Bret's reply to that after having my car for a month and hounding me to come and pick it up because its "supposedly" ready? "Oh we didn't think to test your Smart key after we replaced the sensor and instrument cluster". We are going to have to replace another part to get that to work". I have given Bret and his team ample opportunities to make this right but they have failed on every level. Because of Bret, I will not be using Stoke's Beaufort's service department ever again. It's unfortunate that I will have to go to another town, besides my own, to get service in the future. But hopefully I will at least know the work will be completed correctly. More

Just as expected. Been bringing my Tundra there for service ever since purchase in 2010. Brought my 2007 Tahoe in for same reason I bring my Tundra in. Know the owner Been bringing my Tundra there for service ever since purchase in 2010. Brought my 2007 Tahoe in for same reason I bring my Tundra in. Know the owners through church and Dave, service tech, always treats me right. More

Wow!!! Traveled 2 1/2 hours on a gut feeling and I was so happy I did...thanks for making the car buying experience enjoyable again.... Traveled 2 1/2 hours on a gut feeling and I was so happy I did...thanks for making the car buying experience enjoyable again.... More

First service on my new Camry Dev made it so easy to bring my car in for service. He is very pleasant to work with, he made sure that I was taken care of. I recommend this servic Dev made it so easy to bring my car in for service. He is very pleasant to work with, he made sure that I was taken care of. I recommend this service department for everyone! More