Stokes Toyota Hilton Head
Bluffton, SC
Filter Reviews by Keyword
By Type
Showing 740 reviews
Terrible experience from out of state buyer. Promised phone calls and email's wouldn’t arrive , took many attempts to get questions answers, they messed up the delivery date, registration late a Promised phone calls and email's wouldn’t arrive , took many attempts to get questions answers, they messed up the delivery date, registration late and required a zillion calls. And now the car itself, a gold cpo, does not meet expectations . The info screen looks 20 years old , the car vibrates in idle, and its a very rough ride for a camry le. They have the cheapest possible tires on them they can get away with snd have refused to exchange them. If you are an out of state buyer, I cannot recommend this dealership unless you love stress and inferior toyotas More
We worked with Dan Kral last week when we purchased a RAV4. We had several specific things that we were looking for and Dan located just the right vehicle. Both Dan and the dealership exceeded our expect RAV4. We had several specific things that we were looking for and Dan located just the right vehicle. Both Dan and the dealership exceeded our expectations. A very positive experience. More
When deserved, praises are to be given. And the team at Stokes Toyota of Hilton Head, including my sales contact Alby, deserve the praises they've earned. I am in my mid 50's and have purch And the team at Stokes Toyota of Hilton Head, including my sales contact Alby, deserve the praises they've earned. I am in my mid 50's and have purchased many cars over my lifetime. And there was once a bit of expected trepidation in dealing with a car dealership, the salesperson, the finance officer, banks connected, etc. But no such worries reared their ugly heads with Stokes. From the time I spoke with Alby, until a week later when I drove off in my new purchase, the process was seamless. The ease in which Alby reviewed options, toured inventory, explained numbers, and created an offer was so easy that I did not even have time to finish a bottle of water. And Michael, the business manager, walked me through the finishing process as if we had known each other for years, hadn't seen each other in awhile and were just catching up on details.... This operation is not the norm, it is the exception. I can assure you, you won't find the level of care, professionalism, authenticity and moral values as you will at Stokes. You've heard my story. Go create one of your own. More
Dan secured a strong offer, showing expertise and respect while placing me in a position suited to my budget. He guided me through the process and insights of purchasing a car, aiming for the best long-term while placing me in a position suited to my budget. He guided me through the process and insights of purchasing a car, aiming for the best long-term outcome. More
What an amazing vehicle! I love my new Rav4. Jack & Kyle were a great team. The were very knowledgeable and professional and I recommend them to anyone interested in a vehicl I love my new Rav4. Jack & Kyle were a great team. The were very knowledgeable and professional and I recommend them to anyone interested in a vehicle. More
OMG! !!! John Ventre and Jack Geren we love our new Grand Highlander!!!!!! I cant believe how easy you guys made this process. I wont do business with anyo !!! John Ventre and Jack Geren we love our new Grand Highlander!!!!!! I cant believe how easy you guys made this process. I wont do business with anyone else ever again because this was the best experience we have ever had purchasing a vehicle!~ More



