Stokes Volkswagen

This Volkswagon dealership is the best in the Charleston area by far- It is so much more "comfortable" then the other Volkswagon dealership in this area (I think it is in Mt. Pleasant, if I am not mistaken) area by far- It is so much more "comfortable" then the other Volkswagon dealership in this area (I think it is in Mt. Pleasant, if I am not mistaken). Today I purchased a new Jetta from Mr. Billy E. Conyers ll- As a single woman walking into a dealership, it can be very intimidating. Mr. Conyers made me feel so welcome and his demeanor made me feel right at home. There was no pressure from him, or anyone in the dealership - the kind of pressure you affiliate with car buying ( from a woman's perspective)- I was welcomed with smiling facesand the atmosphere was extremely laid back. I felt very comfortable there and Mr. Conyers provided me with "stellar" customer service. He had patience and answered all of my questions. The dealership worked with me diligently and made my dream a reality. I would definitely recommend Mr. Conyers if you are looking for reliability, professionalism, caring....and of course a great car!!!!! More

What refreshing experience to work with a wonder salesman. Clarence was patient, kind and share wonderful stories. Clarence answered all of my questions regarding my purchase and new features. Clare salesman. Clarence was patient, kind and share wonderful stories. Clarence answered all of my questions regarding my purchase and new features. Clarence was attentive to every detail regarding my transaction. Clarence actively listened, showed interest in my conversation as well as direct eye contact. We shared and exchanged of ideas and the time passed by very quickly. I would definitely recommend Clarence and Stokes Volkswagen. Its more than shopping for a car, It was spending time with family. Thank you Clarence for a wonderful calm experience. The Stokes Volkswagen family is attentive from the front door to the service department, everyone was so friendly.. you can't ask for anything more.. More

Clarence has continued to go above and beyond when it comes to our experience buying our car. He has resolved all questions and issues we had, going as far as staying after hours to meet with us and stil comes to our experience buying our car. He has resolved all questions and issues we had, going as far as staying after hours to meet with us and still answering questions six months after the car was purchased. As first time car buyers, we can only hope to get a car salesman as kind, caring, outgoing, and helpful as him in the future. Thank you. More

We purchased a used VW from this dealership and everything was great! Our salesman, Jason Kelsey, was very professional and we would definitely shop with him again! everything was great! Our salesman, Jason Kelsey, was very professional and we would definitely shop with him again! More

Jason Kelsey was by far the best car salesman I've ever worked with. From the beginning he was completely understanding in the complex deal I was wanting to pursue, trading in my power boat for a part ever worked with. From the beginning he was completely understanding in the complex deal I was wanting to pursue, trading in my power boat for a partial trade in value towards a Volkswagen vehicle. I had initially been steered towards the Tiguan model by other car salesmen, but Jason quickly identified that the Golf would much better fit our needs. He was completely right. I had never been notified that the Tiguans' recommended fuel was Premium, amongst other things! After taking a drive in the Golf, and loving it, Jason allowed us to test drive a few other vehicles, so we could gain some perspective, even taking us to another affiliated dealership! Afterwards, we shook hands on the deal and came to pick up the Golf the next day. This car was a gift to my cousin, and being her very first vehicle, it was a special day. We arrived to find that Jason had spent a lot of time decorating her new car with a giant bow, and balloons tied on all sides!! You couldn't have planned a better moment! More

Jason Kelsey was very patient and helpful. He helped us find the right car and at the right price. We never felt rushed or taken advantage of. He was great. find the right car and at the right price. We never felt rushed or taken advantage of. He was great. More

The staff was helpful and friendly. They answered all my The staff was helpful and friendly. They answered all my questions. I like the way the cars are built with safety in mind. The price of the passat The staff was helpful and friendly. They answered all my questions. I like the way the cars are built with safety in mind. The price of the passat was reasonable. I also bought two other cars from this dealership and received excellent maintenance care. Overall, I didn't feel pressure to buy a car. They made me feel comfortable and relaxed. I would recommend this dealership to all my friends and relatives. More

I gave the rating I did because I am very satisfied with my 2013 VW Passat TDI. Mr. Clarence Nelson, my sales representative met all my needs for purchasing my vehicle without any headaches. He was sure my 2013 VW Passat TDI. Mr. Clarence Nelson, my sales representative met all my needs for purchasing my vehicle without any headaches. He was sure to address any and all questions I had. He is always anxious to greet me on all of my visits to the dealership regardless of the reason for my trip. My Passat has met all my expectations for a vehicle in this price range. I am completely satisfied with the 10,000 mile service my Passat received this week. More

The price range we were looking for was low, but we found a Stokely listing online that seemed to fit the bill. The car had been taken to Charleston Auto Auction the night before. Jason Kelsey tracked the a Stokely listing online that seemed to fit the bill. The car had been taken to Charleston Auto Auction the night before. Jason Kelsey tracked the car, took us out to Charleston Auto Auction, and actually found it in the midst of thousands of cars. We brought it back to the dealership; it had one owner and a good car fax, so we proceeded to negotiate buying it. Jason and the dealership was great to deal with! More

Jason was an awesome dealer.I met him in April, he was extremely green but his enthusiasm made me ask for him when I was ready to but my car. I was not disappointed he was on his game; very knowledgable a extremely green but his enthusiasm made me ask for him when I was ready to but my car. I was not disappointed he was on his game; very knowledgable about the Bug .Although it was not Jason"s fault my car was not ready when promised, I would have felt better if he would have called me instead of me calling for an update. Overall wonderful experience!!!! More