Stone Mountain Honda

Update: a year later with my car and i’ve gotten a flat tire, current 7:51am, called the service team & after waited 12mins for someone to pickup the phone I was rudely told that they could not do anything tire, current 7:51am, called the service team & after waited 12mins for someone to pickup the phone I was rudely told that they could not do anything & that I would have to wait until 9am for the sales team to come in…. Now what the xxxx does the sales team have to do with my flat tire? My biggest mistake would be purchasing this vehicle.. it was a used toyota 2019… should’ve known better & purchased from toyota right down the street.. save your money, the customer service here is trash. Shoutout to the service guy who answered and took a huge sigh on the phone when he initially picked up… i understand people have bad days but we need to know when & where to express that energy. Note: Dont sign up for extended warranty… especially if you have to be somewhere at 9am & the SALES TEAM does not arrive until 9am… imagine needing a service but the sales team needs to be present for it… xxx is this. Lucky i cant leave 0 stars. More

The people I worked with were nice enough, but it's old school tactics at this dealership. They were focused on payments instead of how much the car costs even when I told them I might not even finance i school tactics at this dealership. They were focused on payments instead of how much the car costs even when I told them I might not even finance it. There's an inventory shortage so I knew I wasn't getting much of a deal, but not only did I pay over MSRP, but they had $2k+ worth of add ons I didn't want they forced me to take. I was also told one interest rate when I was in the showroom and it was a full point higher when I went back to F&I. I had driven an hour to get the car I wanted so did the deal and just refinanced out of the crappy loan, but I sure wouldn't recommend this place to anyone that cared about how much they pay for the car they want. More

Terrible service, bought a car 3 wks ago and it had a recall, went to get it fixed & they had the car smelling like gas recall, went to get it fixed & they had the car smelling like gas More

absolutely do not come to Carey Paul Honda in Snellville. We went in to buy a Nissan Rogue S listed in the high 18,000s. We test drove it, got ready to buy it, “financial manager” comes back and says there a We went in to buy a Nissan Rogue S listed in the high 18,000s. We test drove it, got ready to buy it, “financial manager” comes back and says there are now an additional 7,000 dollars in fees, including fixing it up to sell it, which were not included in the online price. Final price: almost exactly 26,000 dollars. We didn’t buy it, but if you’re into scams come on down and get any car you want with 7000 bucks added on!! More

I had a great experience working with Lee Stokes and William Cade . I came in to ask some questions about my current vehicle, Honda Accord, and walked out with a new CR-V. They were very knowledgeable, William Cade . I came in to ask some questions about my current vehicle, Honda Accord, and walked out with a new CR-V. They were very knowledgeable, professional, and friendly throughout the whole process of the transaction. I would definitely recommend you go see them. See y’all again next year 😀 - Rafael Bell (2021) More

This dealership is a class act from one end to the other! Lee Stokes took such good care of us my wife and I both bought cars there on the same day. We'll be back! Thanks Lee. Lee Stokes took such good care of us my wife and I both bought cars there on the same day. We'll be back! Thanks Lee. More

Even though I moved out of the Snellville area 4 years ago….it’s still Carey Paul Honda for me. Over the years I’ve purchased 4 vehicles from Carey Paul Honda (Two Hondas for me and one for my daught ago….it’s still Carey Paul Honda for me. Over the years I’ve purchased 4 vehicles from Carey Paul Honda (Two Hondas for me and one for my daughter). The dealership has a good supply of both used and new cars, but it’s their salesman, Lee Stokes that makes the difference! Last week I bought my third car from Lee Stokes and a friend of mine was in the market for a used truck and Lee helped us both find what we were looking for and we each drove out smiling the next day. Lee is professional and knowledgeable. His careful, quiet listening skills will help you find your next car in record time. Lee responds with superior customer service! A shout out to Basil Williams in the Finance Department ….. he’s pretty awesome too. More

Key was great. Treated us like family and got us the deal we needed and wanted. If you don’t see key brown you are cheating your self. If your reasonable she will work with you ! we needed and wanted. If you don’t see key brown you are cheating your self. If your reasonable she will work with you ! More

Had a great experience with John Fortes at Carey Paul Honda. He was so helpful to us. His knowledge of the vehicle, friendly attitude, professionalism, and desire to make us comfortable are just a few Honda. He was so helpful to us. His knowledge of the vehicle, friendly attitude, professionalism, and desire to make us comfortable are just a few of the things we appreciated about him. We highly recommend him. More

Just purchased a 2018 Honda hr-v from the John Fortes he was such a joy. Courteous friendly and efficient and most importantly he was honest. I would recommend him to anyone looking to purchase a new or use was such a joy. Courteous friendly and efficient and most importantly he was honest. I would recommend him to anyone looking to purchase a new or used vehicle More