Stone Mountain Honda

Took their sweet time to payoff trade in I traded in my 2014 Lexus is 350 at this dealership...they took 2 months to payoff the car. It adversely affected my credit. I went from a high 700s t I traded in my 2014 Lexus is 350 at this dealership...they took 2 months to payoff the car. It adversely affected my credit. I went from a high 700s to a low 600s because of this! I had called the dealership countless times to only get the runaround! Stay away if you are trading your car in. Now I have to dispute this case with every bureau. More

Best Car Shopping Experience Lee was extremely helpful and one of the best salesman I have ever come across. He was so nice and honest and did all that he could to get us a car. Lee was extremely helpful and one of the best salesman I have ever come across. He was so nice and honest and did all that he could to get us a car. More

great experience. salesman was great. Very relaxed experience. We called ahead to schedule a test drive and the salesman and vehicle were ready and waiting for us. Salesman had looked ov Very relaxed experience. We called ahead to schedule a test drive and the salesman and vehicle were ready and waiting for us. Salesman had looked over the car and pointed out any scratches or problems.. salesman was friendly, experienced and easy to deal with. More

SALES Me and my wife had a great experience at Honda, Alan was very professional and honest. We test drove a couple of cars and found the car we was looking Me and my wife had a great experience at Honda, Alan was very professional and honest. We test drove a couple of cars and found the car we was looking for a 2016 honda civic. Thanks for everything I would recommend anyone to Honda to see Alan Corbent. More

Best purchase ever From start to finish the crew made sure we got the best for our money and the proceeds was smooth and worth waiting. Thanks to Tony Wilbert and team From start to finish the crew made sure we got the best for our money and the proceeds was smooth and worth waiting. Thanks to Tony Wilbert and team great all around ... we are so happy More

First Time Buyer and very impressed Carey Paul Honda has an excellent staff who are definitely capable of catering to the needs of potential buyers. I personally spoke with Wilbert Richa Carey Paul Honda has an excellent staff who are definitely capable of catering to the needs of potential buyers. I personally spoke with Wilbert Richardson who helped me narrow down my search and helped me get an affordable deal on a brand new 2017 Honda Civic. Wilbert was professional, courteous, but most importantly understanding. If your a first time buyer looking to buy new, this is a great place to start. More

One word - AMAZING! From the moment my husband and I walked up to Carey Paul Honda, we could tell customer service was a priority. We were cared for with the utmost kindn From the moment my husband and I walked up to Carey Paul Honda, we could tell customer service was a priority. We were cared for with the utmost kindness and respect, thanks to our wonderful sales professional Wilbert and business manager Paul. I can say that the professionals at Carey Paul Honda truly earned our business, and we are happy to have settled on a first-class vehicle while receiving first-class service. More

Deceptive Business Practices I purchased two cars in November for both me and my brother under my name. I paid off my car on August 30 and was notified by my lienholder to contact I purchased two cars in November for both me and my brother under my name. I paid off my car on August 30 and was notified by my lienholder to contact Carey Paul Honda all to let them know that I paid it off because I may be due a GAP refund. I contacted this staff weeks ago and they have been avoiding me. I left a message with the receptionist who stated that a finance manager would contact me (they did not). I used the live chat messaging system detailing the issue, and Nick Brown would not respond. I used the Contact Us form and an employee by the name of 'Chris' called me and stated a finance manager would contact me (they did not). I finally decided to file a claim with the Honda Customer Service line, and their staff has been deceptive with them as well, claiming to have reached out to me, yet only say "They will have someone call me." Finally, Paul Davis decided to call, only after Honda's Customer Service contacted him. Per our conversation on September 28, he was going to email be any GAP associated paperwork. I called him the following day and he did not answer, and I left a voicemail notifying him that I did not receive that email. I also emailed him and Richard Kim, General Manager. They have yet to respond to me. The staff is refusing to cooperate and is withholding my refund that I am rightfully owed. I am working with government authorities in their investigation into this dealer as I am not the only person with complaints regarding their deceptive practices (a simple Google review search is appalling). Please be careful and read the complaints you guys. More

Great Customer Service!! Our salesperson Mr. Wilbert Richardson was very professional, polite and courteous of our concerns. Will be recommending him to our friends. Overall, Our salesperson Mr. Wilbert Richardson was very professional, polite and courteous of our concerns. Will be recommending him to our friends. Overall, everyone at CAREY PAUL HONDA were all very nice and professional. Thank you ALL for a great experience. More

Phenomenal, Excellent, Amazing. Phenomenal Experience, Excellent customer service Bobby, Paul, and Tony they were very patient and kind. They did everything they could to put me in t Phenomenal Experience, Excellent customer service Bobby, Paul, and Tony they were very patient and kind. They did everything they could to put me in the car I wanted. Each step of the process was explained to me. Bobby held my hand through the whole process keeping me confident. I drove off in my brand new car on cloud nine. More